L2 Desktop Support Technician L2 Desktop Support Technician …

Contract, Full time
Last application, 18 Jan 22
Contract, Full time
Last application, 18 Jan 22
L2 Desktop Support Technician

A leading global bank requires an L2 Desktop Support Technician for increased coverage over their SG and SEA offices.


- Deliver superior End User Experience while ensuring a managed, secure End User environment
- Support various LOB users through direct end user support or through projects that deliver changes to the end user environment
- Assist Service Delivery team in keeping desktops in compliance with Bank standards
- Provide IT and AV support to major conferences and events
- Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
- Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency
- Assist with patching and upgrading end user devices
- Availability for ad-hoc work after hours and on weekends where necessary
- Ability to work in a high-pressure, fast moving environment


- 3-5 years' experience in all phases of desktop operating system support, implementation, and maintenance in the financial sector
- Have an extensive experience in trading and banking desktop support experience
- Knowledge of desktop operating systems and infrastructure required to implement and support enterprise deployments
- Knowledge of Various AV software and hardware equipment
- Knowledge of Desktop Services, security and access standards and practices
- Project and event management skill
- Analytical, problem solving, facilitation skills;
- Positive attitude, self-motivated, able to work under pressure and accept challenges, supportive attitude for other teams
- Willing to work in a team, able to work efficiently under pressure
- Proactively plan ahead and identify risk to be remediated

We regret to inform that only shortlisted candidates will be notified / contacted.

For more information you can email Leo Lim in our Singapore office on joshua.tan@teksystems.com quoting Job Reference JoshuaTan529103 or alternatively, apply here to register your interest.


Job Reference: Joshua Tan 529103

EA Registration No.: R21102576, Tan Jing Hong Joshua
Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544
TEKsystems (Allegis Group Singapore Pte Ltd) logo
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