• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 18 Jan 18

Infrastructure Senior Group Manager

Infrastructure Senior Group Manager

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Technology
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 17080344


Description

Regional Leadership role managing the Core Infrastructure services - ICG & CTO Sector. ICG covers of different line of business - Trade & Treasury Services, Private Bank, MSST (Global Markets, FX, Investor Services Group).  Accountable for Core Infrastructure services availability and reliability of 550 regional& In-country applications for ICG and CTO Business hosted on 4970 Servers and 1640 databases.  Responsible for meeting the SLA commitment to the business and managing service risk, service improvement and interlock between infra, development, test and production support teams.
Global Head of ICG/CTO Database (Interim) - Heading the Global team of Database administrators located in NAM, Belfast, Warsaw, Singapore & India. Accountable for the Database support provided for 15130 databases across regions. Responsible for migrating to the latest technology and roadmap. Meeting the SLA commitment to the business and managing service risk, service improvement and interlock between infra, development, test and production support teams.

Qualifications

  • Knowledge on various  line of business in ICG  ( TT, CPB, MSST) and CTO (GFTS, RISK, FINANCE ,AML). Knowledge on the  latest and upcoming Infrastructure technology . Knowledge on Process Automation , data center optimization , data center relocation, disaster recovery
  • Makes judgments based on sophisticated analytical thought to resolve a wide variety or diverse complex situations
  • Impacts the business through delivery of end results can contribution to overall quality, timeliness of results, and planning/revenues or budget
  • Developed communication and diplomacy skills used to direct / persuade / influence others
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