IT / Desktop Support (Onsite and Remote) IT / Desktop Support (Onsite and Remote) …

Career Connex Pte. Ltd.
in Singapore
Permanent, Full time
Last application, 29 Jul 21
24,000
Career Connex Pte. Ltd.
in Singapore
Permanent, Full time
Last application, 29 Jul 21
24,000
Posted by:
Joseph Syho • Recruiter
Posted by:
Joseph Syho
Recruiter
Our client is a unique SI Industry catering to various Technology Companies in providing first-line and extended support for their IT needs including (but not limited) desktop/laptop support, network maintenance, software & systems troubleshooting and overall manpower assistance. We are assisting them in the search for IT Support / Helpdesk Engineer to be responsible for day-to-day technical support for their client/customers across specific industries and location across Singapore.

Industry: Technology, Services Integration (SI) Industry

Location: Various work locations Island-wide available

Schedule: 5-day work week, (normal work hours, shift work hours available)

Skills: IT Support, Helpdesk Support, Service Desk

 

Position Responsibilities:

  • Provide technical helpdesk/service assistance to end user customers via on-site support (primary function), phone and email (secondary function).
  • Will handle first line resolutions on PC Laptops and Desktops - hardware, software issues as well as associated peripherals such as mobile devices and scanners.
  • Will maintain an SLA standard and procedures as provided by the IT Team and Team Leader.
  • The role will also be involved in computer asset management and inventory checking to ascertain fully functional and operational equipment.

 

Position Requirements:

  • Atleast secondary education level with certification and/or Diploma courses on IT related field.
  • No IT experience necessary but have people orientation and capable of working independently.
  • Knowledge in desktop, laptop, computer troubleshooting, PC configuration and basic networking architecture.
  • Experience using Windows OS and Mac OS applications.
  • Flexible in work hours, weekend work and to be travelling islandwide.
  • Must be a team player and have excellent interpersonal communication skills.

We regret that only shortlisted candidates will be notified.

 

Joseph Syho

Reg Number: R1108657

EA Licence No: 18C9079

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