IT Production Support Lead IT Production Support Lead …

Tangspac
in Singapore
Permanent, Full time
Last application, 29 Jul 21
Up to 120K
Tangspac
in Singapore
Permanent, Full time
Last application, 29 Jul 21
Up to 120K
Posted by:
Subagio Kusuma • Recruiter
Posted by:
Subagio Kusuma
Recruiter
As part of regional support team of a large financial institution, You will be leading an production support team in order to ensure high availability of various mission critical Wholesale banking applications in the region.

Opportunity to be part of exciting Production Support team for wholesale banking application

Roles

  •  Lead a team to provide checks ensuring availability of mission critical applications
  • Working with Level 1 team to takeover issues reported
  • Working with respective applicaton SMEs to carry out full problem resolutions
  • Ensuring incidents are managed and closed or followed up with proper resolution
  • Managing team running on shift schedules
  • Ensuring production services are meeting the SLAs
  • Improving and streamlining production support processes

 

Requirements

  • Min 8 yrs of experience in IT production support with min 4 years in banking environment
  • Experience working with various OS / systems such as Unix, Windows or Host systems
  • Experience in leading production support team
  • Experience in handling large and complex production environment - Has experience working with Oracle, Sybase, SQL Server
  • Good knowledge of ITIL best practices
  • Experience dealing with incidents, problems and service management
  • Open to consider working on shift schedule
  • Excellent communicator

Interested applicants please email your latest resume to subagio@tangspac.com

Tangspac logo
More Jobs Like This
See more jobs
Close
Loading...
Loading...