IPB Assistant Relationship Manager IPB Assistant Relationship Manager …

Citi
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
Citi
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
Citi
IPB Assistant Relationship Manager
The Assistant Relationship Manager will provide excellent relationship management and account servicing support to designated group of Relationship Managers so that as a team, there is greater productivity in acquiring, deepening and broadening existing and potential relationships.
The incumbent will be expected to perform the following:
  • Manage walk-in customers
  • Complete/follow-up documentation for clients transaction/investment needs or due diligence purpose
  • Resolve customer queries received through various channels (Email/Phone/Face to Face interaction etc.)
  • Follow the engagement model prescribed by the bank for periodic interaction with the customers (includes client on boarding, relationship management etc.)
  • Drive service initiatives by assisting clients and relationship managers towards delivering seamless service fulfillment
  • Drive Bank's digitization strategy by actively preparing clients to be digitally equipped
  • Ensure to follow laid down processes and controls of the bank and regulators
  • Foster team work and work toward optimization of team contribution
  • Req Qualifications:
    • 3-4 years' banking experience ideally in client-servicing
    • Good communication and problem solving skills
    • Good relationship management
    • Quick learner, self-starter, and should be able to take initiatives
    • Good team player and should be able to work well with cross functional teams
    • Matured personality with a high-level of initiative, self-driven, good time management and work integrity
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Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - SG ------------------------------------------------------
Time Type :Full time ------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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