ICG Technology Operational Risk Senior Manager, Vice President ICG Technology Operational Risk Senior Manager,  …

in Singapore
Permanent, Full time
Be the first to apply
in Singapore
Permanent, Full time
Be the first to apply
ICG Technology Operational Risk Senior Manager, Vice President
ICG Technology Risk and Control Responsibilities

Primary responsibility of ICG Technology Risk and Control (R&C) is to ensure that ICG Technology has an effective Operational Risk Management program .

Risk Identification, Assessment, Analysis & Remediation
  • Operational Risk Events (such as losses): responsible for the capture and reporting of events to meet policy requirements for completeness, quality, accuracy, and timeliness, and assist and/or perform quarterly attestations
  • Operational Risk Events: drive discussions on event ownership to timely conclusion across O&T and Business groups, and escalate items requiring attention
  • Operational Risk Events: prepare detailed Lessons Learned reports, and coordinate inputs and responses to 2nd line challenge to ensure completeness, accuracy, and timeliness
  • System Outages: perform analysis and thematic reviews to determine trends and drivers for outages as they relate back to the control framework, and lead and/or participate in working sessions to formulate recommendations and track actions to address top themes
  • Provide support for sector risk remediation programs such as Production Access Controls (PAC) for tracking and reporting highest risk production access and identifying drivers for the access and actions being taken to address them
  • Control Assessments: responsible for performing control assessments as assigned for events
  • Proactively identify new risk indicators and analyze large data sets to detect key themes and risks to support R&C activities and drive key initiatives
  • Facilitate forums to share and apply lessons learned across a product, business, segment, country, or region.
  • Evaluate control issues and ensure adequacy of Event Root Cause Analysis and corrective action plans
  • Work with Tech Heads and first, second, and third line functions in the implementation, monitoring, and reporting of risk remediation programs and processes and to establish and/or improve engagement and interaction models
  • Assist in maintaining procedures and guidelines using standard templates

Governance & Oversight
  • Develop deep understanding of of Citi's Operational Risk Management (ORM) policies and framework
  • Ensure ICG Technology R&C teams deliver on all requirements under the ORM Operational Risk Events policy and standards
  • Provide guidance to first line partners on ORM requirements
  • Represent ICG Technology R&C at senior partner and governance forums
  • Escalate operational risk events as appropriate
  • Develop strong relationships with in-business first and second line stakeholders

Qualifications and Experience
  • Bachelor's Degree preferred
  • 8 years professional experience, 3 of which is relevant with Risk Management framework
  • Strong analytical capabilities to process and translate large data sets into a concise story for multiple stakeholders at different levels of the organization
  • Ability to independently manage work efforts and/or key initiatives from start to finish.
  • Superior communication, facilitation and consensus-building skills
  • Organizational awareness with ability to influence stakeholders to achieve results
  • Strong problem-solving skills; comfortable tackling complex problems and negotiating ownership
  • Superior multi-tasking skills and the ability to work in a fast-paced, often deadline-oriented environment

Skills Category
  • Attention to detail is paramount
  • Demonstrated Problem Management / Root Cause Analysis skills
  • Data Analysis Skills
  • Strong Excel and Power Point skills (for different capacities: analytical reviews, project Management, senior management reporting)
  • Exceptional Written and Verbal Communication
  • Interpersonal Skills
  • Organizational Intelligence

Job Family Group:
Risk Management

Job Family:
Operational Risk

Time Type:

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