Head of Advanced Analytics (APAC & EMEA) – Fraud and Controls Head of Advanced Analytics (APAC & EMEA) – Fraud  …

Citi
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
Citi
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
Citi
Head of Advanced Analytics (APAC & EMEA) – Fraud and Controls
  • Develop empirically based analytical solutions (mathematical models, combinatorial techniques, segmentations, multivariate variables, programming code) and lead other sophisticated analytical projects (e.g. Proof-of-concept with external vendors for scoring, optimization solutions, etc.) used by Asia consumer businesses in the ongoing Fraud control for their credit card portfolios, consumer loans and other banking products/ services.
  • Use sophisticated statistical techniques to develop models, customer segmentation schemes, profiles, and other analytically based tools in day-to-day operations. Utilize detailed transaction data to create customer profiles, segments and models in accordance with GCCFRP Chapter 17 and legal and regulatory requirements (local and US if appropriate)
  •   Support the   Fraud Ops team with meaningful segmentation analytics and intelligent dashboards
  • Design modules for advanced analytical tools development.
  • Lead a team of onshore/ offshore high skilled resources to identify opportunities and develop, execute and maintain controls scenarios, statistical models and optimization tools
  • Create a future-ready analytics process by leading the development of Big Data analytics, Machine Learning model development, and Unstructured text mining, etc.
  • Identify external partners in the Fintech space and work with internal partners in Operations, Marketing, Finance, Risk, Global teams to execute, projects, and coordinate franchise-wide initiatives
  • Ensure high staff morale; Be responsible for coaching, developing, and empowering staff to achieve superior results all aspects of the job
  • Communicate recommendations and performance trends with key stakeholders, senior management and external regulators and work effectively in a global and regionally matrixed environment
  • Ensure adherence to Citi Model Governance standards; comply with all policies, legal/regulatory requirements in the model management processes
  • Liaise with other analytics teams - Cyber security, Vallar etc. to identify synergies and best practices
  • Ensure adherence to Citi Model Governance standards; comply with all policies, legal/regulatory requirements in the model management processes
Knowledge/Experience/Technical skills:
  • Bachelor's degree required in a quantitative discipline such as mathematics, statistics, economics, engineering, or operations research.  Post-graduate degree strongly preferred.
  • 14+ years of experience in financial services and experience in leading analytical teams is required
  • Prior experience in analytics for risk, collections, fraud, payments, or authorizations is preferred
  • In-depth understanding of traditional analytical methods such as regression, decision trees, scoring etc.
  • Application knowledge of latest analytical techniques -  Machine Learning methods ( .e.g. Neural Nets, Support Vector Machines, Gradient Boosting Machines etc.)- and of EAP / HADOOP platforms. 
  • Comprehensive knowledge of segmentation strategies using scores.
  • Proven track record of success, with particular emphasis on leading change
Personal Skills:
  • Strong organizational skills, and ability to work in a dynamic environment
  • Strong written/verbal communications skills.
  • Possess outstanding people leadership skills
  • Demonstrated ability to synthesize information, prioritize business goals and drive results with a high sense of urgency
  • Ability to create support and buy-in across a wide range of stakeholders; create a strong network of relationships among peers, internal partners, external constituencies and decision makers.
  • Promote a culture of collaboration and teamwork across organizational boundaries; willing to break down functional silos to optimize business results and to facilitate the overall growth of the franchise.
  • Demonstrated ability to exercise excellent judgment and maintain confidentiality with highly sensitive information
  • Experience managing and building a high performing team and influence   stakeholders in wider operations and digital teams
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Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - SG ------------------------------------------------------
Time Type :Full time ------------------------------------------------------
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