• Negotiable
  • Singapore
  • Permanent, Full time
  • Standard Chartered Bank Singapore
  • 05 Jan 18

HR Process Architect

  • Location: Singapore
  • Salary: Negotiable
  • Job Type: Full time

Leading the way in International Banking. We support the people and companies driving investment, trade and wealth creation across Asia, Africa and the Middle East. And our heritage and values are expressed in our brand promise - here for good. See our Brand and Values

As part of the Centre of Excellence for HR Process Design & Governance, the role holder is responsible for:
  • Delivery and maintenance of the contents of the entire HR process universe spanning across all stages of the employee lifecycle and captured end to end within the HR Process tool (ARIS);
  • Technical lead and HR custodian for the HR process tool (ARIS platform or equivalent) - driving quality, standards and optimal use for all users and stakeholders
  • Provide essential input as the architecture expert to any HR change project
  • Collaborate with ITO to ensure that technical requirements for the HR process tool are met and any issues resolved or escalated
  • Provide architecture expertise and training to the process or HR team and ensure all inputs are in line with process governance requirements and standards
Strategy
  • Provide technical direction in the development of a process taxonomy which supports a dynamic environment and is able to work with ambiguity
  • Ensure that the HR Process Tool (ARIS) is aligned to the process taxonomy in place for HR processes and that it is aligned with the HR TOM.
  • Communicate and gain buy in for the architecture vision with key stakeholders
  • Ensure all ITO developments/changes are in line with the established architectural guidance and that changes are only made where the full technical impact is understood. Monitor emerging technologies and assess their suitability for the HR Process Universe
  • Recognise how different HR processes fit together and ensure a client lens is embedded in HR processes
  • Ensure there are clear roles and responsibilities in place for all individuals involved in the HR process framework e.g. GPO, SPOCs, CPOs etc including guidance on process controls. Use RACI to embed this
  • Ensure user friendly process maps, with appropriate standardised symbols to allow all stakeholders to find a particular process map and follow the process
  • Plan priorities in conjunction with the HR Process and Governance team to ensure a balance between urgent requests and longer term solutions are met. Liaise with operational risk to ensure project timelines include appropriate process approvals
Business
  • Build and maintain a strong capability in process design, mapping and governance and work on design for certain HR processes, particularly those in relation to HR projects. Develop and maintain a design framework guideline aligned to employee life cycle process
  • Design and lead the annual process review based on strategic priorities and ensure it is aligned with the operational risk agenda
  • Leverage data analysis to report on the state of the nation, identify process improvement and communicate recommendations to GPO's
  • Contribute to process improvement across HR by escalating issues and suggesting improvements as part of the broader HR process team
People and Talent
  • Provide technical leadership and act as the technical design authority to deliver global alignment, direction and leadership on process design and governance
  • Lead by example and build the appropriate culture and values in relation to HR processes i.e. customer driven
  • Help to ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions, in relation to HR processes, are suitably skilled and qualified for their roles with effective supervision to mitigate any risks.
  • Ensure appropriate resourcing from a process perspective for HR projects, including employing individuals and training them to ensure the necessary skills aligned to the HR process framework
  • Work collaboratively with colleagues in the Process Design team to review team structure/capacity plans to ensure HR projects and process changes can be carried out in a timely manner