Global Account Manager Global Account Manager …

Singtel
in Singapore
Permanent, Full time
Last application, 17 Oct 21
To define
Singtel
in Singapore
Permanent, Full time
Last application, 17 Oct 21
To define
The Global Account Manager is responsible for generating and developing sales, maintaining strong relationships and a high level of customer satisfaction.
Company description:

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020



Job description:

 

 

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020

What’s the role about?

The Global Account Manager is responsible for generating and developing sales, maintaining strong relationships and a high level of customer satisfaction.

  • To foster and build good customer relationship at all levels for revenue growth and customer retention.
  • To work with Solution Manager & Sales Specialists to propose relevant and cost-effective ICT solutions for corporate customers, covering local, managed and hosting services.
  • To understand and identify corporate customers’ ICT and hosting needs through regular engagement.
  • To identify business opportunities and synergy with customers in areas of cooperation.
  • To identify reciprocal businesses and areas of cooperation whenever there are opportunities.
  • To provide one-stop ICT experience to customers covering related Singtel services.
  • To ensure all support or tasks requested by Global Account Director are done timely and effectively.
  • To ensure that all customers’ pre-sales & post-sales enquiries and works orders, commercial documents, dealings with customers are promptly attended to, documented and kept.
  • To work closely with Singtel Global Offices to engage customers and to deliver services to customers.

 

 

What do you need to succeed?

  • A degree or higher with at least 5 years of relevant working experience in account management in various industries achieving an excellent sales track record.
  • Experience in telco or ICT account management will be an added advantage.
  • Must be self-driven, energetic, resourceful and creative and possess good leadership.
  • Must be proactive and have a sense of ownership.
  • Able to project strong, positive image of self and company.
  • Able to build good customer relationship at all levels.
  • Able to deliver professional sales presentation, proposals and reports.
  • Able to sell the full range of IT/Telecommunications solutions.
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