• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 26 Apr 18

GF - Regional Credit Infrastructure Manager

GF - Regional Credit Infrastructure Manager

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Risk Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18022817


Asia Consumer Risk Management, Independent Risk
The Asia Consumer Risk management team under Independent Risk is responsible for the quality of the consumer credit portfolios for Asia/EMEA Consumer. The team supervises 18 countries across a 10-hour time zone (+3 hours and -7 hours from HK/SG) which comprises of 14MM customers, ENR of approx. $77Bn from 90+ portfolios with multiple product lines including credit cards, mortgages, secured and unsecured instalment loans or revolving lines, margin lending facilities.
As per the Global Credit Policies and Fraud Risk Policies (GCCFRP), this unit, headed by the Group Risk Director (GRD) has the following responsibilities:
  • Participate with Global Consumer line management in planning business strategies
  • Monitor the credit risk performance of products/portfolios. Conduct periodic reviews of asset businesses and provide an ongoing assessment of credit risks in the portfolio and product strategies
  • Approve new product launches, credit tests and risk concentrations as part of the annual business plan and Product Approval process (or any amendments thereto)
  • Work with Global Consumer Risk Management to establish, update and monitor GCCFRP
  • Appoint, and recommend for appointment and elevation Senior Credit Officers in their businesses. Establish their approval authority and limits and review their performance and compensation jointly with their Business Heads and the Global Consumer CRO
  • Work with the Global Consumer Risk Management to provide oversight on credit and fraud related training
  • Manage development of models, scores, and systems for automated decision-making. Approve their use and establish policies, cutoffs and approval/renewal criteria for these systems
In recent years, under Heightened Standards, GRD and the team is also responsible for the implementation of various corporate wide policies in compliance with Heightened Standards and manage the business delivery of various large scale corporate initiatives such as the CCAR/DFAST, RRTS/Optima Retail, the roll-out of the new Model Risk Management Framework, the implementation of IRFS9 and CECL for loan loss provisioning, as well as any remediation and enhancement as per US regulatory requirement.
Job Title: Regional Credit Infrastructure Manager
The incumbent and his/her team will act as the Subject Matter Expert whom Global Consumer Risk Management and Asia Consumer business can rely on to provide expert knowledge for the conceptualization and design of implementation plan (and continuous upgrade and enhancement) of corporate wide infrastructure systems and processes. At present, these include various large scale upgrade of infrastructural capabilities for:
  • centralized reporting production and automation e.g. RRTS / Optima Retail & any other corporate retail credit reporting platforms
  • Basel related risk capital processes
  • Loss forecasting and reserving processes
  • Retail credit production applications e.g. TRIAD, Blaze Advisor, Credit Decision Engine (CDE), Credit Initiation (CI), CACS/ACACS, Auto Dialer
  • In this capacity, the incumbent, supported by his/her team:
  • Provides expert inputs and critique to project design and overall project plan including time line and resources requirement
  • Ensures that unique country, regulatory and portfolio characteristics are appropriately considered and incorporated into the design
  • Provide expert knowledge to enable Finance Risk Infrastructure (FRI) to monitor progress of the various technology teams
  • Lead and provide oversight to in-business risk teams to timely complete their responsibilities, and guide them to identify solutions to overcome implementation problems
  • Provides supervisory oversight to a Centralized Report Production team to formulate strategies and action plan to centralize and rapidly expand support of credit report production for countries, and concurrently to re-engineer the process to achieve enhanced efficiency, simplification and standardization. The Centralized Report Production team also provides support to countries in the large scale infrastructure projects
The sphere of influence of the incumbent is large, including:
  • FRI and the various technology teams
  • Within functions, various risk management units, from peers of GRD to 1-2 downs
  • The 18 in-business country risk teams, from Country Risk Managers to 2-3 downs


Domain Expertise
  • A minimum of fifteen years of management experience in consumer financial services and with deep knowledge in consumer credit products (Cards, Unsecured Installment and Revolving Loans, Mortgages, Other Secured Loans, Margin Lending facilities), credit risk management practices, processes, infrastructure and systems platforms
  • Knowledge and experience of the consumer lending markets in multiple countries and ability to design common processes that fit for diverse regulatory, legal and infrastructural environment
Key Competence and Leadership Qualities
  • Extensive project management experience with ability to manage multiple projects under tight timeline and often resource constraints
  • Ability to develop effective and credible working relationships, influence a wide range of stakeholders and bring diverse views to consensus and action steps. Ability to inspire trust and rally support
  • Can communicate complex and technical matters in simple language
  • Resourceful and can lead team to navigate through ambiguity and drive towards solutions
  • Strong sense of ownership and personal accountability. Strive for continuous improvement
Singapore Singapore Singapore SG