• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 18 Jan 18

GCG - Business Analyst

GCG - Business Analyst

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Business Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 17067047


  • Assist in the overall planning, analysis, implementation and communication of sales incentive program in Retail Bank
  • Responsible for supporting monthly sales review of banker performance to management, including call logs, appointments tracking, revenues and forecasts
  • Responsible for timely and accurate communication of sales leaderboard, EBR Enhancer, Loyalty Award to sales platform
  • Ensure strict adherence to approval process for all sales incentive, including review of tactical mechanics and memo
  • Responsible for quarterly incentive adjustment cycles for sales bankers
  • Responsible for tracking and managing quarterly scorecard and annual discretionary payouts of sales managers
  • Reporting of tactical contribution to regional team per VIC policy
  • Communication and managing of BSC acknowledgement to sales staff and managers
  • Responsible for testing and reporting of monthly, quarterly and annual MCA


  • Good relationship management, consultative and problem-solving skills
  • Personally committed and driven to deliver exceptional results
  • Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities
  • Perform with a sense of urgency without compromising on quality of work
  • Decisive, capable of thinking through and trouble-shooting nuanced and complex situations
  • A committed team player who is also able to work independently
  • A graduate with at least 3 years of experience in Consumer Banking
  • Previous sales incentive planning will be a distinct advantage
  • Strong numerical and analytical skills
  • Strong attention to details
  • Highly competent with Excel and PowerPoint
  • Proven project management and organizational skills