Field Collections Officer Field Collections Officer …

Experian
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
Experian
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
Field Collections Officer
We are looking for a Field Collections Officer who will be responsible for all debt collection/management activities through house visits and other appropriate actions and maintaining consistently high level of performance. We need an individual who has a deep personal drive and accountability for great performance and results delivery.

BROAD FUNCTIONS
  • Responsible for all debt collection/management activities through house visits and other appropriate actions
  • Assist in driving corporate activities to achieve debt collection and management targets

SCOPE OF RESPONSIBILITIES
  • Performing house visits as assigned by collection officers
  • Carrying out proper investigation, analysis and observation of house visited
  • Employing negotiation tactics to ensure successful collection of debts
  • Handling all collections, whether in the form of cash or cheques to the office on a daily basis together with the collection report
  • Updating the office immediately on information obtained on house visits
  • Attending urgent or impromptu meetings held in the office
  • Tracking down "problem" debtors as advised by the collection officers
  • Achieving collection targets driven by corporate goals
  • Any other matters assigned

SKILLS & EXPERIENCE
We need an individual who is competent in collection operational matters, with impeccable attention to detail and can-do attitude. The individual needs to be comfortable "getting their hands dirty" and working with a range of cross functional teams to deliver results.
  • Fluent in English and Mandarin spoken and written
  • Experience in a Collection role
  • Ability to consistently demonstrate deep personal drive and accountability for great performance and results delivery
  • Be outcome and target focused
  • Ensuring maximum contribution to a positive working culture.
  • Knowledge - Demonstrated operations improvement and process implementation experience

Close
Loading...