Executive, Collection (Finance)

  • Competitive
  • Singapore
  • Permanent, Full time
  • NTUC Income Insurance Co-operative Ltd
  • 2019-07-18

Executive, Collection (Finance)

The incumbent will be working in the Collection Unit and reports to the unit head. He/She is responsible for handling the collection operations, supervision of staff under his/her care and participating in projects.

Key Responsibilities

  • Understand the various collection channels (e.g. cheques, direct credits, electronic and credit card)
  • Review and process adjustment requests, cheques and direct credits
  • Communicate with other teams/departments/policyholders to ascertain collection breakdown
  • Handle second level enquiries from policyholders/servicing team/departments/branches
  • Provide guidance and support to the team
  • Review work processes and system enhancement
  • Participate in projects, system enhancements and dept/corporate events/initiatives

  • Minimum Diploma in Accounting
  • Min. 2 years of experience
  • Have experience in transformational, automation projects
  • Self-driven, meticulous and a team player