ED / SVP, Head, Regional Cash Operations, institutional Banking Operations, Technology & Operations ED / SVP, Head, Regional Cash Operations,  …

DBS Bank Limited
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 16 Jun 19
Competitive
DBS Bank Limited
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 16 Jun 19
Competitive
ED / SVP, Head, Regional Cash Operations, institutional Banking Operations, Technology & Operations
Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Group Institutional Banking Operations is a partner to Institutional Banking businesses by providing operational support. The role requires the incumbent to lead DBS Group's Cash Operations globally to drive the regionalization and standardization of its strategy for growth, operational efficiency, client servicing and enhanced operational controls management across all locations. Cash Operations scope covers the operational aspects of channel management, payments and receivables products and liquidity management. In addition, the incumbent is also responsible for managing the e2e centralised testing team for channel and cash/payments related products.

Responsibilities

  • To lead the standardization and regionalization of Cash Operations policies, guidelines and procedures
  • To strategically plan for the digitalization of the Cash Operations, including redesigning the operating processes and procedures for all locations
  • To work with stakeholders including technology team and be responsible for project developments and change management for regional Cash Operations systems across all locations
  • To work in close partnership with business to ensure that operating environment is able to support their business strategy
  • To drive consistency of operating and client servicing model
  • To drive operational risk management across all location to ensure consistency in control standards
  • To implement a comprehensive and robust training roadmap for all levels of staff to build strong Cash Operations expertise pipeline across the bank
  • Responsible for people management & development

Requirements

  • University degree with at least 15 years' relevant experiences in operational management and risk control management
  • Have knowledge and experience in Cash and Payments-related products & operations
  • Knowledge and experience in using new digital tools will be an added advantage
  • Strong project management skills, preferably in AGILE methodology
  • Have proven track record in people management skills, including overseeing cross border and cross functional teams and managing of business and technology stakeholders
  • Possess strong communication skills


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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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