Director, ASA Regional Commercialisation and Platform Development Director, ASA Regional Commercialisation and  …

Permanent, Full time
Be the first to apply
Competitive
Permanent, Full time
Be the first to apply
Competitive
Standard Chartered Bank
Director, ASA Regional Commercialisation and Platform Development
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

Strategic and Financial Performance
  • Responsible for articulating the channel strategy and executing on the annual operating plan for countries in the region
  • Drive Commercialisation and adoption of digital metrics for the countries in the region.
  • Work closely and collaboratively with regional deployment team for a coherent roll out plan. Addressing deployment / technical issues while driving commercialisation
  • Responsible for engaging country key stakeholders including CEO, Country coverage head, relationship managers, TB products and sales leads, country operations
  • Collaborate with region and country for specific digital initiatives that has been prioritized by coverage
  • Deep engagement of key clients, focus client segments. Understanding key digital banking requirements and be source of gathering feedback
  • Participate in key client RFPs and also regular client meetings
  • Review channel enhancement and rollout of the Straight2Bank NextGen platform to ensure best-in-class services to target clients
  • Manage channel releases and commercialization via training/awareness internally and externally
  • Work closely with Group and Regional Channel Management Team to develop an overall Channel road map and manage all aspects of channel related activities for country / region.
  • Monitor the market trend and make recommendations to group/ regional teams to keep abreast of the client needs
  • Interpret and align with regulatory requirements for electronic channels, closely work with Compliance and Technology in terms of internet security, sanction check and prevention of money laundering
  • Share department targets with Product Heads in terms of KPI, utilisation push and reduce dormancy rate
  • Ensure adherence to Product Governance and Operational Risk Framework and all relevant policies and procedures
  • Capture competitor intelligence and regulatory information and use it to develop or reinforce our competitive edge
Leadership
  • Provide leadership in the commercialization and utilization efforts of electronic channels for the countries in the region
  • Lead Channel roll out campaigns and client migrations on the Straigh2Bank platform for countries in region
  • Lead digital enablement and adoption campaigns
  • Drive and manage Channel performance by tracking Channel digital enablement/ penetration and utilisation
  • Fully complied with regulatory guidelines
Product Management and Development
  • Provide channel solutioning support for complex deals or RFPs and sponsor them to conclusion across Cash, Trade and Securities Services
  • Manage projects within the approved timeframe
  • Sponsor launches of product enhancements, new products or new platforms as required.
  • Identify and market-size new business opportunities and revenue pools and articulate the channel capabilities needed to seize a share of them
  • Act as the main conduit for championing to Central Product all investment cases (BRD or PAR) for channel development or enhancements and for local regulatory requirements that originate from the countries in the region
  • Commercialise the pipeline around API Banking, Blockchain and Third-Party Platforms (TPP) and VCO metrics
  • Execute Data Strategy and use cases in alignment with the Central plan.
Clients
  • Understand the needs of customers and prospects, and implement structures and digital solutions to meet these needs
  • Work with operations to improve overall service standards and to ensure that quality of service to customers remains competitive.
Governance
  • Ensure Country compliance on Group standard for Audit, Control and financial reporting
  • Work closely with deployment team on product programmes per product governance guideline
Regulatory & Business conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the Digital Platforms team in assigned countries to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Financial Crime Prevention; The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
External
  • Customers (across the breadth of the portfolio)
  • Regulators (if requested by the CEO / TB Head / relevant authority)
  • Vendors
  • Infrastructure providers
  • Media
  • Competitors (industry initiatives)
Internal
  • TB Sales, TB Heads, CB and CIB, Central Digital Solutions and Data Analytics, Operations, Regional Digital Solutions and Data Analytics, CSG, CIO, Finance, Legal, Compliance, Relevant country committees (BORF etc...)
  • Corporate Affairs, Marketing, Audit, CEO/EXCO
Other Responsibilities
  • Embed Group's brand and values in MENAP and assigned countries of responsibility
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate
  • Required 8+ years of Digital sales, implementation, and front line experience. 
  • Previous project, product management and/or implementation experience. API, DLT and Third-party platforms experience will be a value addition.
  • Some experience in strategic planning and execution in a matrix organization.
  • Competency in market analysis, sales and revenue forecasting, project planning and management, promotion development, and executing general product strategies.
  • Ability to understand the importance of relationship building both with internal and external customers.
  • Effective and positive written and verbal communications especially when acting as a liaison between departments, internal employees/subordinates and clients.
  • Ability to create and deliver effective oral and written presentations/proposals up to a senior level of management.
  • Strong leadership and motivation capability,
  • Strong time management and organizational skills.
  • Comprehensive solution-oriented thinker when dealing with clients, team members, internal functional departments and upper management.
  • Ability to effectively manage and motivate matrix resources to attain organizational goals and influence without direct authority
  • Strong project management skills including planning, documenting, communicating and delivering the end result on-time.
  • Experience in a position of broad collaboration, influence and communication in a large organization.
  • Skills in meeting objectives through influence, inspiration, facilitation and team building or business degree in Computer Science or Software Engineering.
  • Excellent teamwork skills preferably with experience of working in teams spread across boundaries.
  • Client-facing experience


Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.
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