Digital Tech Program Mgr Digital Tech Program Mgr …

Citi
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 26 May 20
Competitive
Citi
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 26 May 20
Competitive
Citi
Digital Tech Program Mgr
Job Summary :
Manage technology budget, demand planning, resource strategy and deployment, along with team operations for Open banking software development organization
Responsibilities:
Resource Management:
  • Engage with Engineering managers within the team to drive effective resource planning, across technology skillsets and vendor selection.
  • Maintain resource details across GOC for Time and Material as well as Fixed outcome work orders.
  • Work closely with vendors to ensure resources with appropriate skill sets are on-boarded and bench strength is available keeping in view attrition rates
  • Track resource onboarding, relevant processes (SPAs, MAQ, etc) for vendors as well as staff.
  • Assist with new hires(staff and vendor resources), including documentation and onboarding, and collaborate to address and resolve all employee concerns
  • Develop and refine training material for resources and formalize in the global learning systems across skillsets.
  • Work closely with Regional and Digital COS on resource strength, demand, onsite-offshore ratio, etc. and resource strategy alignment
  • Track the mandatory trainings & compliance aspect for all resources
  • Govern and track resource work allocation and timesheet approvals
  • Collaborate with API team Engineering leads on vendor staff feedback and discuss with vendor on the same.
Business planning :
  • Work closely with department head on team strategy, demand fitment and resource skill sets requirement.
  • Convert teams roadmap and product plans into headcount and financial plans to support forecast, budget and planning.
  • Alignment of Quarterly work demand and budget distribution across engineering leads.
  • Build business proposals for investments asks in collaboration with Engineering leads.
  • Collaborate closely with Engineering leads to segregate the technology stack and vendor wise efforts for various regions
  • Ensure alignment of appropriate resources of various skill set for each domain
Managing team operations:
  • Communicate team achievements and progress through news-letter and updates within team to stakeholders, by collaborating with Engineering leads to track weekly team achievements.
  • Drive team meetings and organization culture to adopt tools and best practices on effective operations
  • Track delivery for department level goals and tasks
  • Perform the COS role to represent the team in management and planning forums
Skills and Qualifications:
  • Excellent  business presentation skills.
  • Excellent written and oral communication, ability to communicate complex information in a simplified form
  • Strong tracking and reporting skills, with a focus on interdepartmental communication
  • 10+ years of work experience
  • 3+ years of experience working as a business analyst or project manager with an application development organization in financial services industry
  • Experience of consumer banking preferred
  • Having understanding of technical terms/stacks and savviness to adopt new technology tools
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Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - SG ------------------------------------------------------
Time Type : ------------------------------------------------------
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