Digital Office Specialist Digital Office Specialist …

OCBC Bank
in Singapore
Permanent, Full time
Be the first to apply
Competitive
OCBC Bank
in Singapore
Permanent, Full time
Be the first to apply
Competitive
OCBC Bank
Digital Office Specialist
Digital Office is a groupwide program designed to enable the employees to change the way they work through collaboration capabilities. The candidate shall support rollout of Digital Office collaborative tools at the organization. He/she will work closely with internal stakeholders to ensure the new capabilities are deployed on schedule, manage communication to drive adoption and to manage issue resolution after rollout
Responsibilities:
  1. Conduct proof of concept initiatives to evaluate new collaboration technologies for employee productivity.
  2. Actively engage internal stakeholders to ensure Digital Office services are reliable and always available
  3. Oversee and manage rollout of Digital Office technologies (voice Telephony, wireless infrastructure, video conferencing systems etc.) for the end users
  4. Manage end user adoption through training sessions, communication plans, masterclass etc. to educate users on how to effectively use the Digital Office solutions
  5. Maintain awareness of industry trends on collaboration tools aimed to improve employee experience
  6. Provide third level support for incidents and problems in designated areas of expertise.


Qualifications
  1. Bachelor's Degree in Computer or Electronics Engineering, Information Technology, Computer Science or equivalent
  2. At least 3 years of experience in managing collaboration tools (Office 365, Video Conferencing, Telephony) for the employees
  3. Knowledge in azure platform, hybrid exchange online, SharePoint online, office 365 security, VDI and windows server
  4. Experienced in change management and adoption for feature/product rollout
  5. Broad technology exposure, with ability to apply the latest technology best practices and trends in delivering IT services.
  6. Excellent communication skills, both verbal & written
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