Desktop Support Engineer Desktop Support Engineer …

Cognizant
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
Cognizant
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
Desktop Support Engineer

Job Description - OnsiteDesktop Support

Perform SOP activities with business impact
understanding of customer environment and contribute toimprove SOPs
Adherence to customer and compliance requirements
Implementation of approved change requests in line with customerchange management process
Responsible for incident life cycle following ITIL BIC framework as applicable
Adherence to customer communicationetiquette
Ensure stated productivity requirements are met for theengagement







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