Deputy Class Underwriter - Cargo (Singapore)

Job summary

Based in Singapore, participate in a dynamic Marine underwriting environment focused on Cargo, and contribute to the team delivering on its business plan with a regional ASEAN and broader Asia focus.

Main duties

Underwriting

• Contribute to the growth of business by assisting in the review of new and renewal risks including slip analysis, perform rating analyses, contract certainty review and undertake premium monitoring
• Assist in PML analyses in conjunction with the modelling/aggregation team
• Monitor risks written and due for renewal.
• Prepare reports and statistical information as required by the underwriters.
• Assist with the developments and enhancements of underwriting systems where applicable, e.g.: new and/or enhanced benchmarking models, etc.
• Liaise with brokers and develop good working relationships with broking and support teams.
• Assist in the preparation of slips for peer review & liaise with peer reviewer as and when required.
• Use market, industry and other sources to enhance awareness of technical factors and developments relevant to portfolio underwriting across Cargo and Hull and the wider marine insurance market.
• Attend market risk presentations and market body meetings as and when required
• To keep abreast of underwriting related issues including legal developments
• Underwriting in line with current letter of authority issued by CSL compliance
• Liaise with other business areas within Chaucer as required including claims, internal risk review, actuarial etc. as required.
• Work in close collaboration with the Marine Global team in London, including subject matter experts, supporting referrals and drawing on specialist expertise to ensure the highest underwriting standards are maintained.
• Work with and support the Singapore Marine Class Underwriter to identify and develop regional business opportunities across Asia.

Underwriting Operations

• Policy Data Capturing: Ensure accurate policy data capture and input into underwriting systems. Responsible for ensuring account administration pre and post bind, maintenance and monitoring is up to date and accurate in Charisma.
• Premium worksheet verification: Verify premium worksheet accuracy as this has downstream impact on credit control and premium matching.
• Closings/Statements: Vet closing details and ensure any necessary Charisma amendments are made. File all Closings/Statements accordingly.
• Credit control: when escalated to underwriting team, liaise as required with brokers and finance in all respects to ensure accurate collection of premium and recording in Charisma.

Regulatory responsibilities

• Manage the relationships with Customers, Agents and Service Providers:
• Advise, assist and service customers on insurance and risk matters to promote customers' satisfaction;
• Foster positive relationships with Customers and attain an understanding of their needs;
• Ensure that Customer Complaints are promptly identified, recorded and referred as appropriate; and,
• Ensure that the principles of Treating Customers Fairly are upheld by Agents and Service Providers.

Our requirements

Relevant experience

Essential

• Knowledge of the Lloyd's & / or Company Market
• Knowledge of Marine Cargo, Specie Industry, Marine Hull practices and procedures

Desirable

• Experience working in insurance/reinsurance company in similar capacity

Technical skills

Essential

• Excellent knowledge of Microsoft Word, Excel, Outlook, PowerPoint, Teams.
• MS Windows operating environment
• Nitropro and Adobe

Desirable

• Advanced Excel knowledge

Education & Experience

Essential

• Degree
• Dip CII or equivalent and working towards ACII
• Minimum 5 years relevant experience

Desirable

• ACII or equivalent accredited

Personal skills

• Well-presented and business-like
• Professional outlook
• Flexible at all times
• Very good interpersonal skills
• Excellent organisational skills
• Excellent communication skills with the ability to liaise at all levels
• Work as part of a team
• Adapt to a pressured environment
• Self-motivated
• Capable of working to a timetable when required

ABOUT US

Chaucer is a leading insurance group at Lloyd's, the world's specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.

Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.

Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation).

A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment.

We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.