Dealing Room Support Analyst Dealing Room Support Analyst …

Hays Finance Technology Singapore
in Singapore
Temporary, Full time
Last application, 28 Jul 21
Negotiable
Hays Finance Technology Singapore
in Singapore
Temporary, Full time
Last application, 28 Jul 21
Negotiable
Hays Finance Technology Singapore
This multinational bank is looking for a System Support Analyst to support their Dealing room in Singapore!

This multinational bank is looking for a System Support Analyst to support their Dealing room in Singapore!

Your new company
This multinational bank is looking for a System Support Analyst to support their Dealing room in Singapore! This is a 1 year extendable contract!

Your new role
In this new role, you will be providing technical support to dealing room users.

Your responsibilities include:

  • Liaise with 2nd and 3rd level support when applicable and provide recommendations to management with
    regards to resolution
  • Liaise with external vendors/providers for support of external systems/vendor supported systems
  • Ensure appropriate procedures and escalations are followed in a timely manner when production
    may be adversely impacted
  • Escalates all high priority issues affecting availability, customer impact and user impact to the managers
  • Work internally with multiple business areas to resolve business and technical issues and problematic
    trading scenarios as required.
  • Provide effective day to day end user technical support to all the trade floor users on production
    systems including; PCs, printers, applications and telephone systems.
  • To regularly review the IP360 results for the systems and ensure that high risk vulnerabilities are
    addressed promptly.
  • To check, review and remediate the exceptions after the security patching cycles to ensure the fixes are
    applied promptly


What you'll need to succeed

  • At least 2 years of trade floor support experience
  • Experienced and skilled working with Wintel desktops/laptop
  • Market data systems: Bloomberg and Thomson Reuters Eikon
  • Trading systems: Thomson Reuters Dealing, EBS, etc
  • Basic TCP/IP networking knowledge and troubleshooting skills


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Juvina at Hays on +65 63030726 or email juvina.ratnam@hays.com.sg for a confidential discussion. Referrals are welcome.

Registration ID No. R1769394 | EA License number: 07C3924 | Company Registration No. 200609504D

Company Overview

We are Hays, the leading global experts in qualified, professional and skilled recruitment. The 11,000 people we employ around the world partner with clients and candidates to power the world of work.
Every day our expert consultants help thousands of candidates find their next role, and they also help clients reshape workforces and deal with talent shortages. Last year we placed 77,000 people in permanent jobs and 244,000 people into temporary roles.

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