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Customer Engagement Engineering (Internship)

Endowus
Singapore
Posted 3 months ago Permanent Competitive
About us
Endowus is Asia's leading fee-only digital wealth platform. Headquartered in Singapore, we are the first digital advisor to span both private wealth and public pension savings (CPF & SRS), helping all investors grow their money with expert advice, institutional access to financial solutions, low & fair fees, and a delightful personalised digital wealth experience.
Our clients entrust us with a responsibility that goes far beyond technology or financial markets - they entrust us with their wealth - their livelihoods and ambitions of a better future for themselves and their loved ones. Our mission is clear: help people invest better so they can live easier today, and better tomorrow.

The people you will work with
The team has deep domain knowledge in finance and technology, bringing together decades of experience at Goldman Sachs, Morgan Stanley, UBS, Credit Suisse, The Blackstone Group, AQR, Grab, Dropbox, Lyft, Redmart, Carousell, Bytedance, Grab, Kakao, Alibaba, and more. See our leadership team here . We practise inclusion and treasure our diversity in background and experience. A diverse team is our biggest asset and we look for people who share our belief in Endowus' clear mission.

Investors, recognition, licensing
Endowus is backed by global leading strategic and venture capital investors including UBS, Samsung Ventures, EDBI, Prosus Ventures, ZVC, Singtel Innov8, Lightspeed Venture Partners, and SoftBank Ventures Asia.

Endowus has been recognised by the industry with the following awards: Singapore's Rising Star and Fintech Innovation (Asia Asset Management's Best of the Best Awards 2021), LinkedIn Top Start-ups 2021, WealthTech of the Year (Asia FinTech Awards 2021), and the top 15 Singapore's Best Workplaces Award (Great Place to Work).
Endowus is licensed by the Monetary Authority of Singapore (MAS).

About this Team
The customer engagement team provides outer and inner facing technology solutions required to onboard and maintain our customers on the Endowus platform by optimizing our onboarding experience and increasing the customer's engagement with the platform by providing accurate and timely communication while ensuring that our customers are staying compliant to the local regulatory requirements.
We strive to build robust and resilient systems to maintain a good customer experience while juggling the need to expand the business internationally. Resilient communication and compliance channels, rapid onboarding and internationalisation are some of the things we will be working on.

About Customer Engagement Engineering Intern Role
  • We are looking for a Customer Engagement Engineering Intern who thrives in a fast-paced environment and enjoys driving innovation through rapid prototyping and iterative development.
  • Being part of Endowus's Engineering team, you will shadow a senior colleague and support in the team deliverables and projects which are focused on consumer-facing products.
  • You will be supporting a senior colleague in building end-to-end product features that aims to improve user experience.
  • You will experience real life day to day operations as a valued member of team
Requirements
  • Pursuing Bachelor Degree in Computer Science, a related field, or equivalent professional experience
  • Minimum Commitment of 4 months
  • Able to work independently while being a proactive team player with excellent communication skills.
  • Some fluency with hands-on software development and a strong understanding of SDLC activities.
  • Ability to analyse data (e.g. using SQL or Excel)
  • Knowledge of CI/CD practises is a plus.
  • Knowledge in at least one of the JVM languages such as Java, Scala is a plus
  • Motivated, positive attitude, responsible and proactive.
  • Passionate in learning and working with new technologies.
  • Self-driven, has a strong sense of ownership and able to work and learn independently with minimum supervision
  • Comfortable with numbers and motivated by steep learning curves.
Nice to haves
  • Basic knowledge of finance and trading
Benefits & perks
  • Stock options in a fast growing company *
  • Employee discount for investing at Endowus
  • Flexible working hours and locations so you can live life and your best work - you are trusted to be responsible
  • Competitive Staff Benefits; Annual Leave, Medical insurance, Dental *
  • Productivity Equipment; Omnidesk Standing Desk & Ergonomic Chairs, Dell UltraSharp USB Type-C Monitor, high-end computer peripherals
  • Choice of Apple or PC equipment
  • Additional S$250 /HKD 1450 budget for your favourite hardware to boost productivity *
Note: * is only applicable to Full-Time employees



Job ID  763283595
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