Contract Senior, MIS Analyst Developer - Special Projects, IT Shared Services, Technology & Operations

  • Competitive
  • Singapore
  • Permanent, Full time
  • DBS Bank Limited
  • 19 Apr 19

Contract Senior, MIS Analyst Developer - Special Projects, IT Shared Services, Technology & Operations

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Key Accountabilities

  • Support the IT delivery metrics automation agenda to align with the bank's business goals and objectives.
  • Ensure metrics are available and accurate for strategic forums and executive reporting.
  • Continuous improvement on stakeholder self-serve IT delivery and services metrics.


  • Validate data requirements and handle large volume of data drawn from heterogeneous sources / repositories.
  • Carry out data extraction, manipulation and independent analysis on data quality and sufficiency.
  • Leverage on tools such as Qlikview, SAS, SQL, Tableau, Hadoop, Excel etc. to develop scorecard, dashboards and reports on IT-related processes.
  • Conduct automate data acquisition, transformation, validation and reporting where possible.
  • Support tracking on performance outcome on IT delivery and services.
  • Consolidate and analyse data to derive conclusions and insights. Identify, analyze and interpret trends or patterns in complex data sets into user friendly format.


  • Bachelor Degree with min. 5 years of work experience in financial services institution, system development and consulting.
  • Experience in handling large amounts of data: facts, figures and number crunching to present findings in a timely manner.
  • Hands-on experience in developing scorecard, dashboards and reports using Qlikview, SQL, and Excel.
  • Experience in working with diverse stakeholders on same data set would be a plus.
  • Good knowledge of hardware, software, application development, IT governance and operation would be advantageous.
  • Positive attitude and can thrive under time pressure.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.