Configuration Analyst, Cognitive Science and Automation

  • Competitive
  • Singapore
  • Permanent, Full time
  • Schroder Investment Management (Singapore) Ltd
  • 22 May 19

The Configuration Analyst role sits within Schroders’ Cognitive Science and Automation (CSA) Group. The group is responsible for Schroders’ digital workforce – configuration, run, optimisation and related operational change. The group engage and collaborate with other business teams within Schroders such as compliance and risk, business consulting, data and insights, and Global Technology to identify, prioritise and automate business processes. Once automated, the group is responsible for the ongoing support and optimisation of the digital workforce.

Overview of role

The Configuration Analyst works closely with other group members and the Business to automate processes. This CSA resource should ideally have a wide range of experience across various technology skillset (e.g. python, Java, C#, git, SQL/NoSQL), platforms (e.g. Azure, AWS, GCP), with exposure to system design/architecture to:

  • Support and drive the innovation engagements
  • Design, build, test, and implement process automation using latest toolsets
  • Engage effectively with Business SMEs to understand and document the business requirements
  • Engage effectively with multiple stakeholders across Technology and Business SMEs
  • Manage configuration project deliverables through the automation lifecycle
  • Analyse and solve complex business problems with speed and efficiency and develop technology solutions to these problems
  • Collaborate with other team members to ensure configuration priorities are aligned to overall strategy and business need
  • Create evaluation and design documents
  • Collaborate with the CSA Global Practice on process automation opportunity identification


Essential Skills

  • Experience with development languages (e.g. python, C#, Java, JavaScript)
  • Understand the overall innovation process and the role technology play in it
  • Able to understand business requirements, evaluate the requirements against available technology, and propose solution (including changes in business process)
  • Experience with process analysis, design, and implementation; business and technical requirements; problem-solving; and system(s) testing, including UAT and bug fixes
  • Understand the importance of tracking, managing and documenting all development issues to ensure overall project cohesion and appropriate risk management
  • Excellent verbal, written, and interpersonal communication skills


Desirable Skills

  • Professional experience in programming, including scripting/coding, e.g. .NET (C#) and .NET framework application development, JS, VBS,  JavaScript, HTML, SQL, Python
  • Familiarity with cloud computing platforms (Azure, AWS, GCP)
  • Experience with cloud services, especially OCR & machine learning solutions (Textract, LUIS etc)
  • Undergraduate degree in Science / Technology / Engineering
  • Basic understanding of Lean and Agile principles, frameworks and tools, and the ability to apply these principles in RPA solution design
  • Lean Six Sigma qualification
  • Familiarity with process improvement and transformation programmes of work
  • Strong problem-solving and analytical skills 
  • Ability to demonstrate critical thinking; carry out objective analysis and evaluation of an issue in order to inform decision making