Cluster Head, Supply Chain Management Cluster Head, Supply Chain Management …

Standard Chartered Bank
in Singapore
Permanent, Full time
Last application, 04 May 21
Standard Chartered Bank
in Singapore
Permanent, Full time
Last application, 04 May 21
Standard Chartered Bank
Cluster Head, Supply Chain Management
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities
  • Set and drive the strategic priorities for the Singapore cluster to achieve cost objectives for external spend with suppliers that can materially contribute to customer needs for innovation and service excellence
  • Address competitive challenges by enabling entities to develop effective Outsourcing Strategies in line with the Group Outsourcing Strategy
  • Use deep SCM expertise to develop strategic capabilities within countries and the hub to underpin the broader transformation of supply chain service delivery to meet the needs of the cluster
  • Execute global priorities in cluster which includes implementation of sourcing strategies and an operating model that optimizes management of SCB's end-to-end supply chain, reducing costs and managing risks
  • Manage all current and emerging Third Party risks in association with Country and Regional risk partners
  • Influence the Asia SCM strategy and overall achievement of functional objectives in the context of the Bank's corporate strategy and the Asia regional strategy
  • Translate SCM region strategy into operational plans and resource requirements.
  • Understand and execute against the cluster's business requirements within consistent global standards
  • Ownership, execution and delivery of SCM strategies and objectives
  • Take direct accountability for establishing and achieving cluster and country sourcing targets and execution of supply chain strategies through effective resourcing of country category teams within the cluster
  • Delivery of the supply chain cluster cost savings targets (US$17M in 2021) with key accountability of building cluster savings pipeline
  • Identify and implement sourcing plans with CMT for key business relationships leveraging strategic clients / vendor partnerships
  • Establish and maintain effective senior stakeholder engagement demonstrating value to business partners through collective collaboration on efficiency, supplier risk and compliance matters
  • Bring value to the communities we serve by setting cluster Supply Chain Sustainability goals, leading the development of diverse suppliers across cluster markets and ensuring their inclusion in all relevant sourcing initiatives to drive maximum impact.
  • Work collaboratively with SCM Operations to ensure effective and efficient service delivery for the cluster
  • Also, in conjunction with SCM Operations, deliver simplification, optimisation and standardisation of Source to Contract processes in the cluster that increases efficiency, improves risk and control and is delivered in a transparent manner that mitigates Third Party Risks, particularly Fraud and ABC risks
  • Leverage deep subject matter expertise to drive innovative solutions for stakeholders within the cluster that facilitate the use of Preferred Suppliers, reduce lead-time to onboard suppliers and increase automation
  • Enforce the use of SCM tools that increase efficiency, contestability, compliance and spend control
  • Develop benchmarks and scorecards for the team that can be used for performance measurement and continuous improvement
  • Work collaboratively with SCM Operations to ensure effective and efficient service delivery for the cluster
  • Create an environment which promotes the right behaviours amongst team members focusing on shared responsibilities and accountability as a team. Encourages team sharing in the areas of category management and sourcing best practices within and outside cluster
  • Identify opportunities to embed the Sustainability agenda into all aspects of SCM delivery in the cluster
  • Tightly control the number of suppliers with a view to a year-on-year reduction.
People and Talent
  • Create an environment which promotes the right behaviours amongst team members focusing on shared responsibilities and accountability as a team
  • Lead through example and build a diverse and inclusive culture and reflecting the banks' values. Set appropriate tone and expectations from the team and work in collaboration with risk and control partners
  • Employ, engage and retain high quality people, with succession planning for critical role, build bench strength and formulate succession plans for the team
  • Develop high performing and collaborative teams and enhance cross-functional relationships.
  • Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
  • Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks
  • Ensure the delivery of training to SCM stakeholders and SCBuy users
  • Review the team structure/capacity plans regularly and feed opportunities into SCM TOM updates.
  • Support the SCB promise through the active support for team CSR activities.
Risk Management
  • Providing leadership and support for the overall supplier risk mitigation programs within SCM
  • Ensuring appropriate SCM representation at applicable Risk committees within the cluster
  • Support and execute necessary actions and deliverables to meet existing and new regulatory requirements that relate to the bank's supplier base.
  • Educate local stakeholders about the risks associated with their agreements and the risk management requirements embedded within the Source to Pay process.
  • Support country risk reviews for SCM and implement corrective actions as required
  • Singapore TPRM Committee Secretarial responsibilities
  • Establish and lead governance of TPRM and Outsourcing for the cluster via country TPRM and Outsourcing Committees with the support of peer second line risk owners and local CFOs
  • Govern cases of non-compliance with TPRM processes by cluster stakeholders
  • Provide counsel and leadership to stakeholders across the business functions within the cluster in support of procurement, vendor management, outsourcing and contract management and other SCM related queries.
  • Cluster responsibility for Governance, Controls & Compliance oversight across Policy, Function and services delivered by SCM
  • Provide support for and responses to GIA audits in the cluster
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the Cluster SCM team to achieve the outcomes set out in the Bank's Conduct Principles : Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.*
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • In partnership with Local Compliance, engage with the MAS and other cluster regulators on topics related to Vendor Management, Outsourcing and TPRM regulation
  • In partnership with Local Compliance, monitor local regulatory developments and establish local addenda to SCM owned Policies and Standards as required
Key Stakeholders
  • Accountable for senior stakeholder management within the cluster; developing strong partnerships, proactive discovery of upcoming projects that impact the cluster spend, while creating value by influencing stakeholders to make decisions when considering the wider business.
  • Key stakeholder interactions are CEOs, CFOs, CIOs and Business/Function Heads in the countries. The Cluster Head is responsible for leading SCM efforts to efficiently and effectively enable spend owners within the business and functions to maximise the value the bank receives from suppliers to meet their objectives
  • Establish relationships with senior budget holders to ensure that SCM is aligned with business objectives and to enlist support in participating in cost and supply base improvement efforts
  • Supply Chain Leadership Team.
Other Responsibilities
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
  • Assist RMs in establishing banking relationships with our suppliers across the cluste

Our Ideal Candidate
  • 10+ Years of work experience in Financial Services or Sourcing Strategy/Supply Chain Management.
  • Excellent with Stakeholder Management
  • Advanced analytical and Risk Management Skills
  • Experience in sourcing, operations and supply chain best practices
  • Very strong with Leadership Skills
  • Academic or Professional Education/Qualifications: Degree or equivalent qualifications
  • Licences and Certifications/accreditations: NA
  • Professional Memberships: CIPS or similar desirable
  • Bank training; Code of Conduct, AB&C and other mandatory learning.

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.
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