• Negotiable
  • Singapore
  • Permanent, Full time
  • Standard Chartered Bank Singapore
  • 09 Jan 18

Client Services Representatives

  • Location: Singapore
  • Salary: Negotiable
  • Job Type: Full time

We are currently looking for a Client Services Representative * Leading and developing high performance teams * Teamwork and internal relationship building * Excellent & Effective communication skills (Spoken / Written English) * Self starter and motivated to self develop * Client service oriented * Varied Experience across Wholesale banking operations * Control focus and awareness of the Operational Risk Framework * Sound judgement & Analysis

Leading the way in International Banking. We support the people and companies driving investment, trade and wealth creation across Asia, Africa and the Middle East. And our heritage and values are expressed in our brand promise - here for good.


We are currently looking for a Client Services Representative

The candidate will need to demonstrate proven track record in:

  • Leading and developing high performance teams
  • Teamwork and internal relationship building
  • Excellent & Effective communication skills (Spoken / Written English)
  • Self starter and motivated to self develop
  • Client service oriented
  • Varied Experience across Wholesale banking operations
  • Control focus and awareness of the Operational Risk Framework
  • Sound judgement & Analysis

The candidate will be expected to:

  • Understand & materialise business requirements
  • Provide business subject matter input to our technical teams deploying Analytics and Dynamic Case Management Solutions
  • Run quality control measures and hub oversight
  • Own all incoming/outgoing client communications
  • Take accountability and ownership of client queries and ensure that they are understood and addressed by functional peers
  • Be single point of contact for Clients, Sales & Trading on all ITO enquiries.

The candidate preferably should have 9 - 12 Years experience in the below activities.

  • Client Services
  • Operations
  • Business Platform Deployment & Enhancement
  • People Management
  • Stakeholder Engagement
  • Framework design and implementation
  • Process Analysis

Key Relationships/Stakeholders

  • Clients
  • Relationships Managers & Sales
  • ITO Functional Heads
  • COO office
  • Engineering
  • Technology Leads

We are committed to building a culture that fosters a diverse and inclusive environment that's free from bias, where everyone can realise their full potential and make a positive contribution. This is just one of our values that is expressed in our brand promise - here for good. Apply Now...