Client Services/Customer Care Support Intern
2021 Internship program - Customer Care Support Intern About IHS Markit
At the heart of IHS Markit, we are an information company. With expertise across the world's largest industries, we leverage technology and data science to provide the insights, software, and data to help our customers make better informed decisions, driving growth, performance, and efficiency. Starting your Career with Us - Opportunities for Graduates
We hire into a wide variety of exciting roles across our business and as you begin your career with us, we're here to support your transition into the professional world. In addition to working with our industry experts in your full-time role, you'll be part of a global development program, designed to create the space for you to invest in your personal and professional development.
As part of the development program, you'll gain insight into our diverse business, interact with our leaders, build vital skills and become an integral part of the IHS Markit community and culture - all designed to enhance the exciting work you do with the team you're hired into! You'll be part of a global community, building an invaluable network of knowledge and support from your mentors, peer group and wider teams. Eligibility
We're now hiring for 2021 full-time roles. We're looking for final year students who are working towards a Bachelor's or Master's degree (or equivalent), and due to complete their studies and be available for a full time role commencing in 2021. The Role
We're looking for a Customer Care Intern within the Energy & Natural Resources division to w ork on special projects supporting the ENR customer base. The projects will range from analyzing customer data for outreach programs to assisting customers with creating profiles of specific products.
You will be working as part of the global Customer Care team, that consists of over 130 specialists across the world. Your manager, Daniela Guadagni, is in London. Qualification
• a degree in Business or Data Analytics
• Presentation skills
• Writing skills
• Mastered English, written and verbal Application and assessment process
The assessment process that follows is designed to ensure you can learn more about us, showcase your skills, and find a role that is right for you. Stage 1:
Submit online application Stage 2
: Online pymetrics assessment Stage 3:
Initial screening process Stage 4:
Final stage assessment day
You may be considered for multiple suitable roles throughout this process. If these roles fall within the same stream, you will be assessed during the same process. If the roles fall across multiple streams, you may be asked to complete different assessments aligned to those roles.Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement here .
We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.
IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, as a federal contractor in the United States, the company participates in the E-Verify Program to confirm eligibility to work.
For information please click on the following links:
IHS Markit Business Code of Conduct
Right to Work
EEO is the Law
EEO is the Law Supplement
Pay Transparency Current Colleagues
If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.