Client Service Assistant Manager - Asset Manager Services (AMS)

  • competitive
  • Singapore
  • Permanent, Full time
  • State Street
  • 15 Jan 18 2018-01-15

State Street Client Service Assistant Manager - Asset Manager Services (AMS) Singapore POSITION SUMMARY To provide the highest level of client service to Investment Managers’ Operation teams based in the Asia region, by effectively responding to their day-to-day queries. Candidate is responsible for the management

State Street

Client Service Assistant Manager - Asset Manager Services (AMS) Singapore



POSITION SUMMARY

To provide the highest level of client service to Investment Managers’ Operation teams based in the Asia region, by effectively responding to their day-to-day queries. Candidate is responsible for the management of internal & external inquiries and assisting in the development of a full multi-level relationship with Investment Managers.



MAJOR RESPONSIBILITIES

Research and respond to all inquiries raised by the Investment Managers’ Operation teams that would include enquiries on trade, cash, corporate events and market practices. The candidate should have the ability to coordinate with all State Street site offices to ensure timely resolution of issues. Develop good communication and interpersonal relationship with Investment Managers Operation teams and to maintain the high level of service that is currently being provided to all the Investment Managers Operation teams.



Skills/Competencies

  • Tertiary graduate with minimum 2 years' experience in financial operations/custody services.
  • Good knowledge of equities and bond settlement in Asian markets.
  • Basic knowledge of portfolio valuation and corporate actions.
  • Strong analytical and good organization skills
  • Excellent communication and interpersonal skills
  • Strong Client Servicing skills
  • Ability to take ownership and initiative
  • Willing to work flexible and long hours and also during Singapore public holidays.