Client Onboarding Services Officer (Analyst)

  • Competitive
  • Singapore
  • Permanent, Full time
  • Bank of Singapore
  • 19 Apr 19

Client Onboarding Services Officer (Analyst)

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

Client Onboarding Services Team provide onboarding support services to Relationship Managers across all BOS locations on client onboarding / account opening internal workflow

Key stakeholders will include Relationship Managers/Marketing Assistants, as well as Compliance.


  • Onboarding Case Officer to liaise with the Relationship Manager/Marketing Assistants on status of onboarding
  • Review of account opening documentations to ensure completeness including supporting KYC / Constitutional documents for new accounts
  • To perform Individuals/entities name screening search engines such as e-Name checker, Factiva, World-Check, Google and Baidu as part of the Bank's Onboarding Process
  • Communicate to RM any documentation deficiencies; complying with regulatory standards and BOS guidelines.
  • Update data from source documents into the Bank's Client Onboarding System
  • Monitor and follow up closely on outstanding documentation to ensure account opening documentations are submitted accurately and timely
  • Escalate overdue deferrals to Business Manager on a timely basis
  • Kept in the loop on Compliance clarifications with the Relationship Managers and follow through the case till the final decision in the Client Onboarding System

  • Similar experience in private banking or retail banking.
  • Fresh Graduate or candidates with up to 3 years of working experience in a similar capacity.
  • Degree Holder/ Experienced candidates who are Diploma or A level Holders will also be considered.