Client Onboarding Analyst

  • Competitive
  • Singapore
  • Permanent, Full time
  • UBS AG
  • 17 Nov 17


Job Type
Full Time

Your role
Are you incredibly organized with an eye for detail? Do you have a high client service orientation and a high risk awareness? We're looking for someone like that to:
– Work on onboarding cases across the IB. Advise and explain KYC requirements and handhold the client or client advisor through the onboarding and account opening process.
– Help update the client onboarding tracker which will help the Team Leda to liaise with Product Business Managers for effective pipeline management and prioritization of cases. Support the process of EOD controls for request log and exception closure.
– Responsible for timely reply on client queries and act as a client relationship manager. Facilitate exceptional handling on risk-based approach, and coordinate with Business and FinCrime for signoff.
– Perform background check screening on the client. Make justifications on negative news found for hits clearance and assess other risk factors such as PEP, Sanctions, Vulnerable business, etc.
– Capture and input client static data in IB Onboarding system, which are in sync with document records and evidencing. Comfortable navigating UBS onboarding systems to look for client data, and able to perform data analysis at the account level to understand what the client is entitled to trade.
– Think flexibly to propose new ideas and contribute to continuous improvement of processes and services.

About us
Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in almost 900 offices and more than 50 countries. Do you want to be one of us?

Your team
You'll be working in the Onboarding team in Singapore. We conduct AML KYC/CDD on corporate clients in line with the regulatory requirements and UBS group policies. The scope of work includes liaising with clients, business, and internal stakeholders to ensure that the account can be opened upon completion of KYC. You are at the center of the execution of onboarding requirements and you will act as a business enabler to help UBS generate revenue

Your experience and skills
You have:
– Proven experience in client service (ideally in banking). Highly proactive and diligent in follow up and follow through. Client focused, organized at bundling of requests and sensible on turnaround time.
– Broad understanding of KYC/AML and have a general sense of risk awareness. Risk conscious with emphasis on sensitive data sharing.

You are:
– A self-starter who can work well.
– A skilled written and verbal communicator. Can collaborate well with different functions and have the ability to manage stakeholder expectation.
– A dedicated team player with a can-do attitude and eagerness to learn.
– An effective worker who is able to multi-task and perform under pressure.

What we offer
Together. That's how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.

Keen to achieve the work-life agility that you desire? We're open to discussing how this could work for you (and us).

Take the next step
Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.