• Competitive
  • Singapore
  • Permanent, Full time
  • Standard Chartered Bank
  • 2019-04-22

Client Delivery Specialist

  • Location: Singapore
  • Salary: Competitive
  • Job Type: Full time

Client Delivery Specialist

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities
Established technology infrastructure career in either support, engineering, and delivery with over 10 years' experience
AWS Hands-on experience (min 5 year) - certified with 5 certifications (pref)
Experience on Private Cloud Platforms such as Open stack
Understanding and experience using containers such as Open shift, Docker and Kubernetes
Experience of infra as code and use of Terraform or similar
Banking experience, it's important the candidate has been exposed to the security and compliance restrictions which banks have to deal with or at least worked in an environment which is regulated
Azure or Google cloud experience is an advantage
Worked in previous infra solutions design roles (non-Cloud) during their career
Involved in migrations from on premise data centers to AWS
A solid understanding of DevOps and Infrastructure as code, Policy and compliance as code. Must be hands on with DevOps tools and can automate deployments to AWS
Use of DevOps tools to build infrastructure and manage configurations
Strong development background and understanding of how applications are built

Understanding of web technologies, Java programming is an advantage
Background in various disciplines is essential, such as Development, Testing, Support, and Engineering. Having a development background with infrastructure experience is an advantage
The ability to articulate use cases, document requirements, and provide management summary information for proof of concepts and testing Is required
Significant knowledge of cloud technologies for design and build, both public and private.
A solid understanding of core infrastructure components: OS, Network, storage, Database, Web
Knowledge of Virtualised environments required including docker/containerization

Responsibilities as a Senior Technical Analyst will include use case prioritization, feature definition, ownership of the product roadmap, and customer communication and evangelization. Work with the leadership team to set strategy, define the product, and make the hard, high-judgment trade-offs between features and speed-to-market.

Successful employees in this role have prior product management experience. They are very delivery-focused, with a track record of shipping innovative, customer-centric, and successful products. This position has a high level of visibility, and you will need to be a strong leader, able to communicate clearly and compellingly at all levels of the Bank. Most important is your attitude and work ethic: as a small team, we will wear many hats, work fast and smart, and adapt and iterate quickly. We are looking for someone who is ready to roll-up their sleeves and get going quickly.
- Possess industry experience in Cloud and devops related technologies
- Have experience delivering technology products/services in a high growth environment where priorities shift fast.
- Have the ability to communicate complex technical issues simply and convincingly to a wide range of audiences
- Be a strong leader who can prioritize well, and who understands how to drive focus and excellence within a strong, talented, opinionated team
- Have a strong track record of achieving the balance between innovation and strong customer and quality focus
- Finance industry experience is a plus

- 5+ years software product management and/or technical analyst experience

- A Bachelor degree or the equivalent, or professional work experience in a similar role is a huge plus

Thanks and regards,

Our Ideal Candidate

Established professional with 5 or more years working in the related technology infrastructure development life-cycles, testing, implementation, systems administration and support or engineering.
Communicator with ability to lead and influence direction and strategy of technology organization.
Self-starter, capable of working without direction and able to deliver technical projects from scratch.
Significant practical experience in analysing testing results to assess required software and infrastructure tuning.
Sound problem analysis and resolution abilities.
Ability to write technology proposals and business recommendations would be considered an advantage.

Apply now to join the Bank for those with big career ambitions.