• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 2019-05-26

Citi Private Bank Project Senior Analyst

Citi Private Bank Project Senior Analyst

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Technology
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 19014242


  • Responsible for end-to-end execution and program delivery of Client Channels, Banker and Mobile Portal and O&T projects for Citi Private Bank Asia
  • Partner with sponsors/stakeholders and manage the technology delivery from project conception through implementation
  • Be responsible for program / project from start to end, involving requirements definition, functional specification verification, user acceptance testing and business change management / integration
  • Collaborate with technology partners for technology solutions, project planning & testing management to ensure quality delivery of software solution to the business
  • Responsible for identifying/managing project issues/risks and escalations.  Deliver effective communication and report on initiatives to various levels including executive management and senior leadership
  • Release coordination with Development teams and Test Center of Excellence(TCOE)
  • Lead Asia business interests in global or cross-business programs / projects, and contribute to effort to build common practices, processes and platforms across regions
  • Responsible for reviewing the end-to-end process flows, identify opportunities for automation, translate into business requirements and follow through till implementation
  • Liaise with project sponsors and regional business leads on an ongoing basis to understand their needs and priorities as well as to pro-actively manage expectations, buy-in, feedback and resolution of issues
  • Collaborate with regional and global operations, technology development team, compliance to meet business and regulatory requirements in various jurisdictions in Singapore and Hong Kong
  • Assist in performing testing through different phases of project implementations, provide training to Business users, provide SME support 
  • Develop change management and communications plan to actively engage key stakeholders, as well as to provide training and post-implementation support to business users
  • Conduct project post-mortems to identify successful project elements as best practices for subsequent projects


  • Good bachelor's degree from a recognized university.
  • 7+ years of relevant working experience in Business Analysis and Project management in a large, multi-national organization or an entity with similar global reach and complexity
  • Knowledge in Client Internet portal and digital initiative will be advantageous
  • Demonstrate ability to analyze complex problems, propose workable solutions and implement corrective actions in all situations
  • Strong analytical, interpretive and problem solving skills coupled with creativity and can-do attitude
  • Strong oral and written communication skills including presentation development and delivery 
  • Strong interpersonal skills - demonstrate ability and proven track record in building partnerships and collaborative relationships at various levels within the organization, people and relationship management
  • Experience of working in a multi-cultural environment with ability to remotely coordinate with various functions across different locations and time zones
  • Able to work independently and as a team player to operate in a highly matrix-ed and ambiguous environment, as well as to navigate through global / regional organization structures for resolution of conflicting priorities
  • Good analytical and problem solving skills coupled with creativity and can-do attitude