Changi CSC Site Employee Engagement and Communication Lead Changi CSC Site Employee Engagement and  …

in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 09 Jul 20
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 09 Jul 20
Changi CSC Site Employee Engagement and Communication Lead
Singapore Changi Citi Solutions Centers (CSC) is part of the global network of Citi solutions Centers (CSCs). As part of the Site Management team, the individual will work closely with the Site Leadership, Country Franchise and Regional/ Global CSC Network to plan and execute CSC Governance and Strategy, leading Communications and Employee Engagement programs at Changi CSC Site.
Key Responsibilities
  • Changi CSC Governance
    • Lead the monthly Site Management Committee (SMC) and ensure collaboration with key stakeholders in CSC, Country Franchise and CSC Network
    • Tracking Site Standard initiatives to ensure adherence to the annual plan and Conducting annual site assessment
    • Plan and track Changi CSC Site budget and ensure that monthly site spend is submitted promptly
    • Timely reporting of the site's achievements and updates in the monthly Site Action Plan and CCC Update
    • Create and maintain material for senior visits, new hire orientation, Site Management Committee meetings, or when required
    • Build relationships with stakeholders and other CSC colleagues for best practice sharing and to collaborate on projects, where possible
  • Communication and Employee Engagement
    • Design and execute communication and employee engagement program
    • Drive cross-CSC collaboration by engaging and partnering with key stakeholders through planning and executing various employee engagement initiatives seamlessly
    • Support communication and implementation of global and regional initiatives (both franchise and CSC network) and initiatives hosted by teams residing at Changi CSC where possible
    • Establish branding of the Changi Citi Solutions Center (CSC) through various media including Collaborate site, newsletters or regular email publications including elevator and digital TV screens to ensure that initiatives and important notices are successfully communicated to employees and stakeholders
    • Ensure visibility for Site initiatives across available forums/ platforms - Country franchise, regional and global
    • Coordination with the Corporate Affairs and Regional/ Global teams for specific Communication activities/ campaigns where required
    • Establish benchmark and target against which future improvement can be made through surveys and other channels.
    • Curate internal communication response to feedbacks and enquiries made by staffs
  • Degree or diploma in Business Administration, in English, Journalism, Communications, or related fields
  • Strong verbal and written English communication skills
  • Demonstrable experience of influencing across a matrixed organization and developing relationships with key stakeholders to maintain awareness of organizational issues and priorities
  • Ability to work independently and take initiative proactively
  • Ability to solicit information from cross-functional resources (i.e. subject matter expert) and present deliverables to the appropriate stakeholders for review to assure quality and accuracy
  • Project management and analytical skills with attentiveness to detail and consistent follow through
  • Basic HTML skill, Microsoft Office, and Photoshop, Experience in photography and basic video production
  • At least 3 years of related experience
  • Working with a multinational bank and employee engagement or communication field would be an added advantage
Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - SG ------------------------------------------------------
Time Type :Full time ------------------------------------------------------
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