Change Manager

  • Competitive
  • Singapore
  • Permanent, Full time
  • Cognizant Technology Solutions APAC
  • 17 Dec 17 2017-12-17

Change Manager

Job Role : Change Manager.
Location : Singapore

  • This role works within the Client Lifecycle Design and Management (CLDM) Delivery team to support delivery of a quality service to our clients and achieve regulatory compliance across the end-to-end client lifecycle, including coverage of AML, KYC, Tax, OTC reform and FM regulations
  • Provide Change Management and Project Management expertise to deploy the COLT (Client Onboarding Lifecycle Tool)/One CDD operating model and platform into BAU
  • Formulate and execute against change management plans
  • Own and produce key change management deliverables, ensuring key stakeholders are engaged and bought-in throughout delivery
  • Support delivery of communications, training and implementation activities across global teams
  • Support Head of Change Management in driving operating model and platform implementations across in-scope countries
  • Own and produce key change management deliverables to ensure business readiness for adopting target state operating model and platform
  • Work closely with Regional Change Managers to execute and localize work stream deliverables:
  • Conduct Business Impact Assessments to articulate impacts and change management needs across impacted business units, including qualitative and quantitative analysis
  • Conduct pre-go-live tollgates across regional and country teams to monitor operational readiness, identify and resolve implementation blockers
  • Plan and manage business process simulations to test operating model processes and platform functions prior to go-live
  • Support development of training plans and training content
  • Support delivery of classroom training via Train-The-Trainer
  • Support delivery of stakeholder communications and engagement sessions to drive critical project messages across a broad range of global stakeholders
  • Manage and effectively engage key stakeholders across front office, middle office, operations, compliance, FCC and IT to deliver work stream outcomes
  • Conduct workshops and meetings to deliver work stream outcomes and provide inputs for project governance forums
  • Occasional need to work on weekends to support testing and go live activities

About Cognizant

Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @Cognizant.


高知特(纳斯达克 100 : CTSH )是世界领先的专业公司之一,在现今数字化的时代,高知特帮助客户转变业务、改善营运和优化技术模型。我们在行业中独特的咨询方法,可以帮助客户构思,创建更具创新性和高效率的企业。高知特总部位于美国,我们在全球 " 财富 " 杂志 500 强上排名第 230 位,并持续多年被评为世界上最受尊敬的公司之一。