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Change Management Practitioner (Banking/Financial Services)

Capgemini
Singapore
Posted about 1 month ago Permanent 90000
Nirzham
Posted by
Nirzham Shah
Talent Acquisition Manager
We're looking for a Change Management Practitioner who understands the value of compelling data-driven stories to influence employees to embrace new ways of working. With an appreciation of human-centered design, agile, change management principles and methodologies, he/she will plan, manage and execute change management processes and practices to drive successful adoption by people. He/she can translate complex requirements into simple data-driven design solutions across a variety of transformation initiatives, behavioral nudges and tangible artefacts.

Responsibilities:

Facilitate & drive employee-centric change management

  • Oversee the implementation of change management processes in the organisation
  • Create change plans, develop the processes, coordinate and drive the execution, including training and communications plans
  • Uncover opportunities for improving workforce productivity and efficiency
  • Good executive presentation skills, cross-team collaboration and excellent communications skills are essential
  • Provide recommendations for addressing roadblocks to implementing change management initiatives

Engage and manage relationships with stakeholders

  • Establish effective working relationships and clear lines of communication with internal stakeholders, from senior leadership and managers to employees bank-wide
  • Partner closely with stakeholders to analyse potential resistance and gaps
  • Provide subject matter expertise in the development of long-term plans involving strategy development

Requirements:

  • A Bachelor’s degree holder with at least 3 to 5 years' experience in Change Management, Human-centred Design, Culture Transformation or related discipline
  • Creative in problem-solving and business acumen
  • People-oriented with effective stakeholder management, strong facilitation and communication skills.
  • Confident in your entrepreneurial skills & can work independently to get things done with minimal supervision.
  • Knowledgeable in two or more of the following competencies
  • Change management (mandatory)
  • Creative design, e.g. user experience/ interface design (preferable)
  • Design thinking or human-centred design
  • Facilitation & coaching
  • Data and information visualisation

Good to have:

  • Prosci Certification in Change Management and/or equivalent
  • Previous experience working in a tech company
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