Cash & Trade Implementation Manager Cash & Trade Implementation Manager …

Permanent, Full time
Be the first to apply
Permanent, Full time
Be the first to apply
Standard Chartered Bank
Cash & Trade Implementation Manager
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Scope of the Role:
The Implementation Manager (IM) is the single point of contact for complex implementations of Trade Service Solutions and Cash Management. The IM ensures that the client's expectations are met, by assembling the proper implementation team, creating an accurate and complete project plan, ensuring that all milestone dates are met, clearly tracking/communicating progress, issues, risks, follow-ups and ultimately delivering the solution on time and within budget.
The Implementation Manager participates in the pre-sales phase (this includes participation in RPF preparation/presentation, customer meetings, requirements analysis and/or assisting the TBS/RM in solution design). They must also ensure a seamless transition for ongoing support (customer service team).
For Trade, the Implementation Manager's primary role is to implement all Trade & Supply Chain Finance deals involving buyer/anchor & suppliers/spoke under Global and local supply chain finance programs in Singapore. Candidate will be required to take the deal from sales and ensure it is implemented to client satisfaction and drive revenue realization associated with deal. This role will broadly manage end-to-end implementation mainly working with Anchors/Buyers and internal stakeholders.
For Cash, the Implementation Manager is to implement all Cash complex mandate, that includes Payment, Collections and Liquidity Management.

The Role Responsibilities
  • Be a part of Deal team and provide RFP/RFI responses on the implementation component.
  • Single point of contact for the client during the implementation phase of complex mandates.
  • Provide project management/leadership for assigned complex cash management and trade services implementations, by following established processes, using all project management tools - Organize Project Steering Committee meetings (for specified implementations). Ensure that the appropriate leaders from the client and all relevant stakeholders from SCB are involved.
  • Implement industry best practice around implementation, in the context of bank's operational risk framework. Manage escalations arising from deal implementation.
  • Manage all required Client & Legal documentation, negotiation during the project, including support anchor buyer legal document negotiation for Trade, coordinate customer due diligence and anchor buyer system set up process.
  • Provide guidance and solution to the client on the file extraction/transmission process and coordinate ERP system configuration and system development.
  • Work with Local Product Management on new product/system launch involving cross-border propositions.
  • For client implementation, develop Project Plan, Business Requirement Document, participate in User Acceptance Test and Penny Testing.
  • Work with Vendor Management Team to effectively market SCF proposition to anchor buyer.
  • Participate in SCF deal review and execute SCF deals in a quick and easy manner.
  • Act as Trade Implementation owner for the acceptance of SCF deals, before it is delivered to clients, involving implementation guide, adequate service structure, compliant process etc. Deliver "on-time" and "in-full" of the mandated deal to client satisfaction.
  • Support banking the ecosystem and the bank's overall growth agenda.
  • Drive revenue acceleration during implementation phase.
  • Provide complete handover to Service teams and working collaboratively with the BAM/PSM/CSG team to resolve post implementation client queries/issues.

Our Ideal Candidate
  • 10 years of relevant experience in Strong Trade, Supply Chain finance and Cash knowledge in corporate banking.
  • Strong Project Management skill including cross border implementation or deal execution.
  • Extensive experience working with Product, Compliance, Channel on program launch from client delivery perspective.
  • Ability to negotiate and understand legal agreements supporting the product.
  • SCF, Trade and Cash competence.
  • Ability to engage RM, TB Sales, Vendor Management Team to ensure bank deliver its commitment.
  • Solid experience around data analytics.
  • Strong communication skills with internal and external stakeholders.
  • Knowledge and skill in channel/platform.

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.
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