• Negotiable
  • Singapore
  • Permanent, Full time
  • Standard Chartered Bank Singapore
  • 30 Nov 17

COLT Change Analyst

  • Location: Singapore
  • Salary: Negotiable
  • Job Type: Full time

Please view Job Description for details.

Standard Chartered is a leading international banking group committed to building a successful and sustainable future for our people, our customers and the communities we serve. With 1,700 branches and offices in 68 markets in Asia, Africa and the Middle East, we offer exciting and challenging international career opportunities to over 89,000 employees.

Job Description

  • This role works within the Client Lifecycle Design and Management (CLDM) Business Transformation team to support delivery of a quality service to our clients and achieve regulatory compliance across the end-to-end client lifecycle, including coverage of AML, KYC, Tax, OTC reform and FM regulations
  • Provide Change Management and training expertise to implement the COLT (Client Onboarding Lifecycle Tool) operating model and platform into BAU

Key Roles and Responsibilities

  • Support Change Management & Operational Readiness workstream in driving operating model and platform implementations across in-scope countries
  • Enable successful delivery of the Training & Communications workstream:
    • Assess training and communication needs of impacted stakeholder groups
    • Develop training plans to establish and deliver learning curriculum across impacted stakeholder groups
    • Develop training content and deliver training via various channels to cover impacted regions and countries (e.g. online content, face-to-face training sessions, Train-the-Trainer, guidance communications, etc.)
    • Support delivery of the COLT communications plan to drive stakeholder engagement and cascade key project messages across a broad range of global stakeholders
  • Manage and effectively engage key stakeholders across front office, middle office, operations, compliance, FCC and IT to deliver workstream outcomes
  • Conduct workshops and meetings to deliver workstream outcomes and provide inputs for project governance forums
  • Required to travel during peak implementation periods to deliver in-country training
  • Occasional need to liaise across timezones (US, UK, HK) to engage local stakeholders
Key Relationships
  • Effectively manages relevant business stakeholders across the end-to-end Client Lifecycle, including Relationship Managers, Product teams, COBAM and CET
  • COLT Business Analysts
  • COLT IT delivery teams
  • COLT Project Managers
  • CLDM Policy Implementation
  • Regional Change Delivery teams

Qualifications and Skills

  • Experience in planning, developing and delivering trainer across multiple on a relevant project
  • Weighs up benefits of short term tactical and long term strategic options to ensure solutions are delivered to the appropriate scale, scope and timing
  • Process, commercial and operational awareness needed to develop appropriate solutions.
  • Ability to take initiative, identify opportunities and work with minimal management oversight
  • Interpersonal skills in networking, influencing and decision taking
  • Subject matter expertise in CDD and CLM systems and processes
  • Strong communication skills - oral, written and presentation
  • Knowledge of CIB and CB business segments, client types and product offerings

How To Apply

You can search and view current opportunities across our organisation and apply immediately by visiting www.standardchartered.com and selecting Careers. To help speed up your application, please note the following:

- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role

- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Closing Dates

The closing date for applications is 08/11/2017. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.