CIB Technology Incident Management team Owner - Singapore

  • Competitive
  • Singapore
  • Permanent, Full time
  • J.P. Morgan
  • 20 May 19

CIB Technology Incident Management team Owner - Singapore

Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world's important corporations, governments and institutions. You'll develop solutions for a bank entrusted with holding $18 trillion of assets and $393 billion in deposits. CIB provides strategic advice, raises capital, manages risk, and extends liquidity in markets spanning over 100 countries around the world.

Working in Application Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally -and to grow your career in any direction you choose.

The CIB Technology Incident Management team is a highly skilled, specialist global team empowered to make critical decisions during technology incidents to recover services for our clients. The team is at the heart of reducing variability in recovery times and is key in protecting the revenues and client franchise for the firm. This role requires a wide variety of strengths and capabilities, including:
• BS/BA degree or equivalent experience
• Proven expertise in application development and/or support environment with more than one technology and multiple design techniques
• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
• Prior experience of running the incident bridge for application and/or technology issues.
• In-depth knowledge and understanding of Incident Management practices, skills and tools
• Excellent communication skills, able to communicate with senior Technology and Business management
• ITIL training and certification preferred. Committed to process improvement, LEAN and/or Six Sigma training a plus
When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry.
At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

Ready to use your expertise and experience to drive change? Apply today.