• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 26 Apr 18

CCB – Head, Business Operational Risk & Control

CCB – Head, Business Operational Risk & Control

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Compliance and Control
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 18023966


CCB - Head, Business Operational Risk & Control
Job Description:
  • Lead the In-business control team in CCB to drive the development and execution of various tasks and initiatives in this functional area
  • Lead the implementation of global, regional and country risk and control policy requirements and processes by working closely with partners such as Compliance, Legal, Operational/Enterprise Risk Management on standards & regulatory interpretation
  • Monitoring of outsourced functions:
  • Oversight of service providers, including conducting of annual due diligence reviews
  • Oversight of the Anti-Money Laundering / Know-Your-Customer process, including ensuring KYC renewals and AML alerts are completed timely by the RMs and coordination with the Business Support Unit in Malaysia
Audit management:
  • To prepare and manage internal & external audits, including  interfacing with auditors and reporting back issues to senior management
  • Maintain oversight over emerging and existing key risks, controls, corrective actions and enhancement initiatives on an end-to-end basis
  • Promote a strong culture of risk and control awareness and compliance with policies and requirements in CCB
  • Lead and assist initiatives for providing training to RMs
  • Lead and assist in root cause analysis for material risk events and control breaks including an effective feedback loop to local and regional management
  • Support the country CCB Head with the design, implementation, and validation of control issues and their associated Corrective Action Plans (CAPs) in line with the Bank's CAP Directive 
  • Support the Regional CCB IBC Head in driving global and regional IBC initiatives
  • Evaluate, assess and validate controls through processes and tools including MCA, Key Risk Control Indicators (KRCIs), Key Performance Indicators (KPIs), and other related processes
  • Report MCA results/KRCI Scorecard to country and regional CCB management
  • Ensure that all Transaction Monitoring alerts are disambiguated by relationship managers within defined timelines
  • Act as a first escalation point for fraud related matters (internal and external)


  • Bachelor degree, Masters preferred
  • Strong background in Risk Management (Audit or Compliance), Operational risk or Credit risk
  • Good understanding of the Commercial Bank business and operating model is a plus
  • Must have analytical inquisitiveness and problem-solving ability
  • Must be able to influence key partners within and outside of CCB, e.g. cross-functional groups such as Compliance, Enterprise Risk Management, Operations and Technology
  • Excellent written and verbal communication skills
  • Strong Excel & PowerPoint skills
Singapore Singapore Singapore SG