CBSU Senior Analyst CBSU Senior Analyst …

in Singapore
Permanent, Full time
Last application, 13 Jan 21
in Singapore
Permanent, Full time
Last application, 13 Jan 21
CBSU Senior Analyst
The Compl Bus Control Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

  • Responsible for processing, researching and adjudicating background screening cases for new hires across businesses
  • Researches system issues, identifying process improvements, communicating changes and issues to clients, and testing key enhancements.
  • Analyzes diverse and high volume data; articulating the results of analysis along with providing suggestions to resolve an issue or improve a process.
  • Researches system and process issues, identifying solutions and communicating procedure exceptions to business partners.
  • Tests functional enhancements being implemented by vendors and integrated systems.
  • Updates documentation, and communicating/training new processes and procedures to business partners.
  • Performs higher level responsibilities involving applicant and employee communications such as: fingerprint and criminal history check processing, background adjudication, delivering pre/post adverse actions, verification of drug testing and responding to complex questions on pre-employment.
  • Inputs process steps and status for each process in the Imaging Records Management System (IRM)
  • Closes on pending Pre-employment cases for audit compliance.
  • Resolves discrepancies with new hire background checks (Education and Employment verifications) and determining appropriate final dispositions for background cases in accordance with established guidelines.
  • Reports metrics and status reports to internal clients.
  • Researches system issues, identifying process improvements, communicating changes and issues to clients, and testing key enhancements.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • 0-2 years of relevant experience
  • Experience in data analysis and problem solving with acute attention to detail.
  • Demonstrated organizational and follow-up skills; ability to multi-task and maintain composure in a high-volume environment.
  • Excellent customer service skills, time management skills, effective communication skills (written and verbal) and proven analytical/problem solving abilities.


  • Bachelor's/University degree or equivalent experience

As a Senior Analyst, you are responsible for reviewing and authorizing the CDD cases within stipulated timeline. Provide quality check on other Anti Money Laundering system per local and global guidelines. Ensure proper disposition of the cases and documentation before closure/authorization of the cases in Quickscreen.

Support the business by providing training and consultations to the banker. Reviewing of Large Item Report and check for reasonableness, at the same time escalate any suspicious account activity. Provide MIS management and reporting. Continuously seek process improvement to enhance efficiency of the AML system and involve in UAT.

This position is suitable for you if you possess at least 2 years of banking experience in consumer banking with basic knowledge of retail business, AMK/KYC and have a good judgement and analytical skills. Candidates should have strong verbal and written communication skills and strong follow-up skills, as well as the ability to work independently.

Knowledge/Experience/Technical skills:

  • Minimum 2 or 3 years relevant experience in Consumer Banking.
  • Basic knowledge of retail business and AML/KYC.
  • Good judgment and analytical skills.

Personal Skills:

  • Strong verbal and written communication skills.
  • Ability to work independently.
  • Strong follow-up skill.
  • Strong time management skills.
  • Strong in Microsoft Word, PowerPoint and Excel.

Job Family Group:
Compliance and Control

Job Family:
Business Control

Time Type:

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

View the Pay Transparency Posting
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