Business Analyst, Cognitive Science and Automation

  • Competitive
  • Singapore
  • Permanent, Full time
  • Schroder Investment Management (Singapore) Ltd
  • 16 Apr 19

An exciting opportunity for a young talent within our Cognitive Science and Automation team!

Team Overview

The Business Analyst role sits within the Global Practice of the recently established Schroders’ Cognitive Science and Automation (CSA) Group. The single global practice is the sponsor and custodian for the holistic and sustained success of the Automation and Robotics initiative. It will be led from Singapore and supported globally by London, Luxembourg and other locations to be defined. It drives strategic alignment, opportunity identification and governs all aspects of the automation lifecycle from strategy to execution


Overview of role

The Business Analyst is a core member of the CSA delivery team, responsible for contributing to all aspects of the analysis, design, development, building and testing of Process Automation solutions. This CSA resource will work closely with the Capability Owner, Lead Configuration Process Analyst and Configuration Process Analysts (CPAs) to deliver Process Automation to implement the Schroders digital workforce, including to:

  • Evaluate business needs and user requirements across various departments
  • Conduct requirements analysis and formulate the specifications for the design of the Process Automation solution
  • Create functional and technical specification documents
  • Contribute to the design, development and testing of RPA and other Process Automation solutions
  • Support Capability Owner and CPAs to ensure that Process Automation solution to be delivered by the CPAs are suitably well defined and structured
  • Provide regular and effective progress updates to ensure the management of any delivery risks or issues
  • Work closely with relevant teams internally to ensure alignment and coordination across operations as part of the seamless implementation of automation processes
  • Responsible for creating documentation including requirements, PowerPoint decks, user guides, process flows
  • Work with the Capability Owner to prioritise requirements, define and manage scope of Process Automation
  • Engage with the business users to resolve problems as they arise


Essential Skills

  • Undergraduate degree in Science / Technology / Engineering
  • Experience with workshop facilitation, requirement gathering, and engaging with business SMEs to understand current state processes.
  • Knowledge and experience of using business analysis techniques, methodologies and artefacts to support development/configuration
  • Knowledge and experience of contributing to the development of technology solutions, both in house developed bespoke applications and commercially available off the shelf solutions
  • Experience with Waterfall project delivery - and the quality of business and functional requirements necessary to drive delivery
  • Basic understanding of Lean and Agile principles, frameworks and tools, and the ability to apply these principles in solution design
  • Familiarity with process improvement and transformation programmes of work
  • Ability to demonstrate critical thinking; carry out objective analysis and evaluation of an issue in order to inform decision making  
  • Excellent verbal, written, and interpersonal communication skills – equally comfortable interfacing with business & technology stakeholders


Desirable Skills

  • Experience with automation and RPA tools (Blue Prism, Automation Anywhere, UIPath)
  • Lean Six Sigma qualification
  • Exposure to .NET (C#) and .NET framework application development
  • Basics of a scripting language (JS/ VBS/ JavaScript)
  • Experience with programming (preferable in Java / .NET (C#, VB, etc.)/ VBA / HTML/ SQL)
  • Experience of working with global colleagues and stakeholders and sensitivity to cultural differences, time zones etc
  • Experience within the Financial Services Industry is preferred