- Contract, Full time
- Credit Agricole CIB
- 15 Oct 18
Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets. Our Singapore center is one of the 3 main IT Hubs for CA-CIB's worldwide business. We work daily with international branches located in 33 countries by: - Envisioning and preparing the Bank’s futures information systems - Partnering and supporting core banking flagships and transverse areas in their large scale development projects. - Providing premium In-house Banking applications, This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
Summary of the position:
Part of the Quality Reporting & Process efficiency team in coordination with GRM management, Filiere Tiers Owner, PARK committee stakeholders and IT contacts for Kiwis / Kiwis BI / RPA (Robotics Process Automation), the Senior Business analyst is in charge of performing project management & Business Analysis for GRM SGP, of ensuring all monitoring processes are accurate and of liaising with IT to make Kiwis/NPR evolve with GRM needs, in particular in the context of RPA implementation within GRM Singapore.
Redaction of Business Needs for Kiwis/Kiwis BI/NPR as well as for evolutions relating to RPA (Robotics Process Automation) Animation & Participation of workshops to identify requirements Redaction & Validation of Detailed Functional Specifications and Robotics Process Documentation Preparation, Execution and follow-up of User Acceptance Test phases Preparation of Go Live Releases Change Management Participation to various projects or phases of project involving GRM Singapore applying project management methodology (including Agile methodologies for RPA)
Being responsible of specific projects in GRM Singapore Ensure the completion of all projects phases from end-to-end Making the liaise and ensure relevant communication with projects stakeholders Inform management and team mates about projects progress Taking care about the planning, deliveries, meetings, milestones linked to the projects
BI / Tools management
Conception of metrics, reports and tools, especially with regards to the implementation of RPA within GRM Singapore Plan and monitor the status of requests received by the team and ensure the completion in the defined dead lines Optimization & automation of reports Provide data reports & business analysis
Processes Monitoring and Follow-up
Maintain & optimize existing reports / tools Inform the Management of tasks accomplishment and status & Escalate issues if necessary Improve processes efficiency within GRM SGP Data Management of the software used within GRM SGP Coordination with others services of CACIB (IT, BL, FT, Countries …)
Follow-up of bugs identified in production
Follow-up of system incident
Legal and Regulatory Responsibilities:
Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer. Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.
Minimum 4 years of relevant Business Analysis experience Excellent Business Analysis skills: gather and elicit business needs, functional specifications, process mapping, data mapping, UAT conception/execution Very good knowledge of AML/KYC business/process Very good knowledge of Corporate/Investment Banking Middle-Office and Back-Office processes Very good knowledge of IT environments, especially Robotics Process Automation Experience in Project and Data management Excellent analytical and synthesis skill Self-motivated and excellent team player Excellent written/verbal communication skills with all stakeholders (business, IT, management) Rigorous in his/her work MS Office, MS Visio, SQL Builder and VBA, Quality Center, JIRA