BizConnect Service Manager for Commercial Service Centre BizConnect Service Manager for Commercial Service  …

OCBC Bank
in Singapore
Permanent, Full time
Be the first to apply
Competitive
OCBC Bank
in Singapore
Permanent, Full time
Be the first to apply
Competitive
OCBC Bank
BizConnect Service Manager for Commercial Service Centre
Description
When you join us as a Service Manager, you will be professionally trained to build your knowledge in business banking products and services.
  • You are responsible in providing prompt and after sales support to our large corporate customers and financial institutions.
  • You are required to provide end-to-end service to our customers. These include business account enquires and transaction fulfillment (loans, time deposits and remittances).
  • You are required to coordinate collaborative efforts with other internal stakeholders to provide solutions to meet customers' expectations
*LI-LW

Qualifications
Qualifications
  • You should preferably have a degree or diploma with at least 3 years work experience in a Contact Centre, Banking or Customer Service environment
  • A strong service mindset, with the ability to take ownership, in providing excellent service to customers
  • Candidates, who are proficient in conversing in 2 or more languages, will have an added advantage
  • Proficient in Microsoft Office applications such as Word, Excel and Powerpoint.
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