Associate, Trader Voice Engineer, Investment & Trading Technology, Technology and Operations
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities
As part of the Bank's digital transformation strategy, we're looking for a Trader Voice Engineer to partner with our Treasury & Markets (T&M) technology and business stakeholders in driving our digital business model - namely, to:
- Engage our customers and operational staff in day-to-day operations and scheduling of changes
- Engineer and implement changes across DBS' IPC trader voice platforms
- Manage system risk and remediate audit points associated with the trader voice system
- Facilitate work orders for engage third party contractors in operating the platform
The Trade Services team is seeking a highly motivated and versatile trader voice engineer to join our team. The candidate will be responsible for the support of, engineering and deployment of DBS' IPC dealer voice systems, hoot and holler infrastructure, and private line solutions. The team interfaces extensively with T&M Business Management Services, infrastructure and application support leads, country technology leads and other groups responsible for daily operation and client support.
The role requires < 20% overseas travel. Requirements
- Experience working in banking environments or other highly regulated environments.
- Experience working with IPC Unigy, IP turrets, media gateways and NICE voice recorders
- Experience in managing and responding to system audits.
- Experience in executing projects from initiation, planning, execution to closing.
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.