Associate, Sales Operations Support Associate, Sales Operations Support …

Standard Chartered Bank
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
Standard Chartered Bank
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
Standard Chartered Bank
Associate, Sales Operations Support
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.


The Role Responsibilities


• Efficiently and effectively process routine transactions in accordance with guidelines / standards and strive to execute tasks and assignments accurately (error free processing),
• Pre-screening of customer applications and verification of supporting documentations to ensure completeness and accuracy.
• Calling/conducting verification with customers for pending document / information via phone.
• Ensure accurate and efficient data entry into the relevant SCB systems
• Update daily sales statistics and MIS reports
• Continuously provide feedback and recommendations for improvements to process workflow, systems, and sharing of best practices.
• Understands that his/her actions have an impact on the customer directly or indirectly and relate error free processing to customer
• Proactively identify, assess and mitigate risk issues
• Prioritizes and schedule own work accordingly to meet workload peaks and troughs



Our Ideal Candidate


• Prior sales and service experience in retail banking / banking operations is desirable
• Good interpersonal skills, self-confidence, and enthusiasm with ability to interact well with all levels
• Customer-centricity, external-focused, good follow-up and multi-tasking skills

Apply now to join the Bank for those with big career ambitions.
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