Associate, SFSO Custody, Institutional Banking Group Operations, Technology & Operations Associate, SFSO Custody, Institutional Banking  …

DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
Associate, SFSO Custody, Institutional Banking Group Operations, Technology & Operations
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

• Timeliness - to ensure that all Corporate Announcements & processing are done within 24 hours of receipt of announcements or proceeds
• Accuracy - to ensure at least 99% accuracy
• Responsive - to ensure that all clients queries are responded to within 24 hours of receipt of query or if not to provide interim reply and to follow with a response within 3 days
• Risk- to ensure that there are no critical audit findings / issues and to escalate any immediate and time critical issues to higher authorities.
• People - to participate in staff surveys, attend training when nominated and be crossed trained in other areas of work within the section or across sections in order to become a well-trained leave cover. To be a good team player.

• Perform checker role for announcement creation (SGX, newspaper, circular and MAS)
• Facilitate disclosure and substantial reporting
• Perform cash reconciliation
• Manage queries pertaining to announcement and instructions capture and provide timely responses
• Manage current process and system exceptions independently
• Liaise with Regional SFS team to identify system issues/limitations, understand system functionalities to establish new procedures/workarounds to minimise impact to clients
• Check and ensure that all corporate action events are processed correctly and promptly.
• Ensure prompt notification to clients on voluntary corporate action events such as rights, dividend with options, expiry of warrants, redemption, etc.
• Ensure that clients' entitlements are protected, and that clients' instructions are executed accordingly.

• Assist other teams on an adhoc basis for claim processing
• Maintain high standard of service quality.
• Assist team lead in allocation of resources

• Minimum 3 years' experience in banking operations, or related field
• Strong interpersonal skills, able to engage and lead discussion with stakeholders at all levels
• Analytical, detailed oriented with a growth mindset

• Self-driven and task-oriented
• Ability to multi-task and enjoy working in a fast-paced dynamic environment
• Team player as well as ability to work independently under minimal supervision

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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