Associate, Maker & Checker for Account Services (1 year contract) Associate, Maker & Checker for Account Services (1  …

OCBC Bank
in Singapore
Contract, Full time
Be the first to apply
Competitive
OCBC Bank
in Singapore
Contract, Full time
Be the first to apply
Competitive
OCBC Bank
Associate, Maker & Checker for Account Services (1 year contract)
Job Purpose To handle daily processing/data input of customer requests on timely and accurate basis.
As a Maker
  • Process / perform data entry for all verified requests on timely and accurate basis
  • Check that all amendments made on the forms are properly countersigned
As a Checker
  • Verify completeness of all forms received from sources and ensure all requests are properly authorized (according to signing mandates) before handling over to Maker for processing
  • Check that all amendments made on the forms are properly countersigned
  • Perform AML check
  • Check and ensure all input performed by the Maker are accurate on the same day via online system check / online system approval
As a Maker or Checker
  • Attend to enquires on processing status of customer request / any issues pertaining to the request handling
  • Resolve complaint and ensure appropriate actions are taken to minise the impacts and prevent future occurrence
  • To handle exception cases & escalate to Team Lead, if necessary
  • Attend to all irregularities / non-conformance highlighted in the daily operations & escalate to Team Lead, if necessary
  • Ensure all the requests are being attended by EOD
  • Observe and comply with documented policies/ procedures and regulatory requirements (e.g. Banking Secrecy, Anti-Money Laundering etc)
  • Promote quality awareness among staff
  • Perform any ad-hoc assignments given by the Team Lead / Head of Section/ Head of Department

Other Duties & Responsibilities
  • Perform any ad-hoc assignments given by the Line Supervisor/Team Lead/Head of Department.
  • C ontribute and provide feedback to Line Supervisor/Team Lead on process related issues and give suggestion for improvement

*LI-SS

Qualifications
  • Working experience in any bank operations functions is added advantage.
  • Meticulous and thorough.
  • Good computer and analytical skills
  • Good communication and interpersonal skills
  • Willing to work overtime, and on weekends (where required)
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