Associate, DBS BusinessClass Community Manager Associate, DBS BusinessClass Community Manager …

DBS Bank Limited
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
DBS Bank Limited
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
Associate, DBS BusinessClass Community Manager
Business Function
Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Responsibilities:


DBS BusinessClass Community and Content Management

  • Manage Facebook page and grow the online community including but not limited to planning and maintaining content calendar, writing content, working with third parties to develop creative assets, and scheduling posts based on broader content strategy
  • Conduct and consolidate research to use for above said content and member communications such as eNewsletters, and website articles, based on broader content strategy
  • Manage and facilitate acknowledgement and addressing of enquiries from the various community channels
  • Manage communication channels such as website to ensure that content is updated and accurate
  • Manage and facilitate connections through lead generation initiatives such as technology / business matching (case writing and submissions) and B2B deals (listing and redemptions)
  • Regular reporting on community engagement across communication channels
  • Own updating and management of member database

Engagement planning and supporting execution

  • Event engagement planning including but not limited to formulating presentation topics, finding speakers, and exhibitors, invitation management (database extraction, connecting with internal departments to invite their database, managing invitation and confirmation list)
  • Work with internal and external parties to execute the event including on site execution, media and PR
  • Work with marketing team to amplify events through owned and paid communication channels
  • Perform post event communications and reporting
Requirements:
  • University degree in Business Administration/ Marketing or related disciplines with 3 to 5 years' of relevant experience
  • Possess an inquisitive and creative mind with a can-do attitude and always looking for new ways to engage and interact
  • Comfortable with social media with strong skills in developing content - writing, videos, newsletters, etc
  • Independent and self-directed but able to work with and within teams as well as with external agencies
  • Excellent inter-personal and stakeholder management skills
  • Strong project and event management skills


Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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