Assistant Manager, Market Research
Here at the OCBC Market Research Team, we are a team of experts who are deeply embedded in the Bank's business units' decision-making process, utilizing consumer and data driven insights to drive better business decisions.
We are looking for an individual who is curious about consumer behaviour, and is able to apply the learnings in psychology or behavioural economics in the world of business Key responsibilities
- Be part of a high-performing team to help solve difficult problems in the consumer banking space
- Work alongside senior researchers on high impact projects, utilizing both qualitative and quantitative methodologies to deliver consumer insights on a wide range of business issues which span across product/channel development and customer satisfaction.
- Distil and synthesize findings to drive high impact business decisions through designing and creating solid story-telling charts and analyses.
- The researcher is also expected to keep abreast of the competitive environment (especially the key competitors) and incorporate competitive intelligence and industry developments in the analysis, where applicable
*LI-LW Qualifications Skill requirements
We would prefer a candidate with
Please provide transcripts of all the electives taken in your Undergraduate/Graduate Program.
- A master's degree in a behavioural science discipline preferred (Psychology/Behavioural Economics) OR
- A good Honours degree in Psychology with a minimal of 2 to 3 years of work exposure
- Ability to work effectively with people at all levels of the Bank and within the research team environment
- Ability to communicate complex ideas effectively both verbally and in writing to drive high impact business decisions
- We expect someone who can work fast, and is comfortable in ambiguous situations and the ability to think broadly.
- Demonstrated aptitude for analysis and be willing to be challenged on your thinking and analyses to derive at the best outcome possible for the business
- Knowledge in the following areas is an advantage
- Electives that include Psychology in Consumer Behaviour, Behavioural Economics, Mult-variate Statistics