Assistant CS Manager Assistant CS Manager …

Futu Securities International (Hong Kong) Limited
in Singapore
Permanent, Full time
Last application, 09 May 21
Negotiable
Futu Securities International (Hong Kong) Limited
in Singapore
Permanent, Full time
Last application, 09 May 21
Negotiable
Posted by:
Ken Huang • Recruiter
Posted by:
Ken Huang
Recruiter
Futu is a Nasdaq-listed technology company. We are the No.1 online trading platform in Hong Kong. As an Assistant CS Manager, you will assist in the full-spectrum client-related duties of Futu’s newly established office in Singapore.

Responsibilities:

  • Handle client onboarding and new account opening (Individual and Institution)
  • Handle KYC, CDD and AML review
  • Handle and follow up client’s enquiries, service requests and complaints in a timely and professional manner
  • Sound knowledge of Financial Products such as SG, HK and Global Stocks, Futures, Funds and Fixed Income
  • Respond to all duties related to settlement matters
  • Provide advice, guidance, support and job training to the CS team
  • Handle ad hoc projects as assigned
  • Perform such other duties from time to time be directed by management

Requirements:

  • Degree holder in business or related disciplines
  • Above 3 years solid customer service experiences in Financial Institutions
  • Good understanding of the global financial market and various financial instruments will be an advantage
  • Good interpersonal skill and willing to learn

 

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