Application Support Analyst (IT) Application Support Analyst (IT) …

Contract, Full time
Be the first to apply
Competitive
Contract, Full time
Be the first to apply
Competitive
Application Support Analyst (IT)
Introduction to the role:
This position is responsible to maintain and support the Applications with one of the largest Apparel Companies in the world. This role will work in close coordination with the global and regional IT teams to maintain business operations. This role will liaise with internal stakeholders and external IT vendors.

Responsibilities:
  • To provide 1st and 2nd Level support for Supply Chain Applications
  • Take ownership of incident / request and follow up and resolve issues to ensure it is closed to satisfaction.
  • Trouble-shoot and investigate the root cause of reported issues, involving SQL queries, source code and log review
  • To channel and escalate any unresolved issues to other stakeholders or software vendors within the agreed procedures
  • Proactively identify areas of service and process improvement and make recommendations to the team leader, Support audit compliance.
  • Deliver and maintain documentations throughout Software Development Life Cycles
  • Analyze new user requirements, perform feasibility studies and impact analysis
  • Design, prepare and review reports on business performance analysis

You have:
  • Possess strong analytical and problem-solving skills
  • Strong interest in learning and applying technical solution in daily support
  • Possess excellent time management skills, self-disciplinary skills and prioritization skills
  • Knowledge of SDLC, requirement study, design walk-through and release control process
  • Hands on experiences in common programming languages such as SQL, SSIS, Net, etc.
  • Hands on experiences in the EDI process over XML, Flat File, Web services, restful API, etc

We regret to inform that only shortlisted candidates will be notified / contacted.

For more information you can email Brandon Hon in our Singapore office on brandon.hon@teksystems.com , quoting Job Reference Brandon Hon 529275 or alternatively, apply here to register your interest.
http://jobs.en-sg.teksystems.com/VneG97/application-support-analyst-it-itcommunications-unknown-hong-kong-15047619

Job Reference: BrandonHon529275

EA Registration No.: R1984122, Hon Bo Xun Brandon
Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544
TEKsystems (Allegis Group Singapore Pte Ltd) logo
More Jobs Like This
See more jobs
Close